You need Vital Interaction
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
Automatic Writeback - confirmations & cancellations
Custom Appt Reminders
Automated Recall - by appt type, by appt type per dx, well-child visits, imms and more
Cancel/no show automatic follow up and prompt to reschedule
Quality Metrics
DX-based reactivation campaigns
Pros
- Implementation
- Support
- Monitoring and reporting ROI
Cons
- It's a upfront sticker shock, but the ROI is visible even after just the 1st quarter.
Likelihood to Recommend
The automation is available for nearly everything that we were or are doing manually, that can be offloaded to a system, including automated referral outreach and filling last-minute schedule holes.
TM
Tina McConnell
CIO in Information Technology at Family Health Care (201-500 employees)
Vetted Review
1 year of experience