VizualSurvey Reviews and Ratings

Use Cases and Deployment Scope

We use it to survey B2B clients as well as large-size customers. It helps

us understand the level of satisfaction, deliverability, and repurchase

possibility. We use to analyze our customers' responses to our service

quality and ensure that we deliver the best possible service. We also

use it to improvise our customer experience.

Likelihood to Recommend

Understanding customer experience, purchase behaviour, deciding factors, pricing points, delivery schedule, delivery speed, eagerness, acceptance, reciprocation to offers, reciprocation to price increases, results of an offer, results of market changes, factors behind purchase decision, and also employee feedback. All these various scenarios are well suited for the use of VisualSurvey.

Use Cases and Deployment Scope

Over time, our company has collected an immense amount of information from our customers to help our company grow in the right direction. However, our company's vast amount of data from customer feedback surveys were scattered throughout endless pages of Microsoft Excel, making data recall, or even visualization, quite a daunting task.

Likelihood to Recommend

VizualSurvey helps us with our very specific need to create custom dashboards for each individual client based on their business with our company. We survive based on our customer's feedback, and being able to organize this feedback into easy read, and understand data, gives us the ability to ensure our company grows in the direction of success.

Use Cases and Deployment Scope

We use VizualSurvey to ask our customers questions and get their feedback on what they like, need, or expect from us. This helps us understand what the customers need and how we can address any issues they are having. We use the data collected to assess and determine what outcomes we can make.

Likelihood to Recommend

Can be hard to use at times but overall great software. You can use and integrate with lots of platforms. They have lots of guides for first-time users which helps when you are new to the software. The price point is high but if you run multiple surveys all the time, it is worth it.