Name: VMware Skyline
Rating: 9 (6 reviews)
Author: VMware by Broadcom

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Continuous Integration

Product Lifecycle Management (PLM)

Development

Business Intelligence (BI)

Case Management

Collaboration

Enterprise Resource Planning (ERP)

Environmental, Social, and Governance (ESG)

Traceability

Enterprise

Accounting

Financial Close

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

AIOps

Bug Bounty

Cloud Management

Cloud Storage

Composable Infrastructure

Data Center Backup

Data Center Networking

Email Encryption

Embedded Database

Fraud Detection

Graph Database

Integration Platform as a Service (iPaaS)

Managed Hosting

Message Oriented Middleware

Mobile Application Performance Monitoring  (APM)

Network Function Virtualization (NFV)

Network Performance Monitoring

Process Mining

Rack Servers

Runtime Application Self-Protection

Secure Access Control

Security Validation

Service Desk Outsourcing

Storage Management

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Analytics

Customer Journey Mapping

Email Marketing

Influencer Marketing

Marketing Automation

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales

File Integrity Monitoring

Security

Agriculture

Clinical Data Management

Insurance Underwriting and Rating

Jail Management

Mental Health

Travel Agency

Warranty Management

Vertical-Specific

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### Property Management
Opinions on VMware Skyline's property management features are mixed among reviewers. While some users appreciate the ease of tracking rents and generating reports to manage non-pays, others express frustration with the software's calculation errors, particularly in late fee assessments. The ability to streamline processes such as tracking non-pays and managing rent increases is highlighted as a positive aspect, but issues with fee calculations and tenant account balances detract from the overall user experience.

### Tenant and Lease Management
While some users appreciate VMware Skyline's tenant and lease management features for their ability to track payments accurately and generate valuable reports for managing non-paying tenants, others have raised concerns about issues such as incorrect late fee calculations. The software seems to offer a comprehensive platform for managing tenant accounts and building portfolios efficiently, but there are areas where improvements could enhance the overall user experience and streamline operations.

### Accounting and Financial Reporting
Users also express some concerns regarding VMware Skyline's accounting and financial reporting features. Some users find the AP process to be inefficient and laborious, requiring numerous clicks to process daily tasks for multiple properties. Additionally, the software's inability to use API for interfacing with other programs and reliance on importing and exporting via CSV files pose challenges for users seeking streamlined integration. Hosted server availability also emerges as an issue, impacting the software's accessibility for financial operations related to managed properties. Despite these drawbacks, users appreciate the software's ability to track rents and outstanding balances effectively.

Users highly recommend conducting thorough research before selecting Skyline as a property management solution. They appreciate how easy it is to use and the affordability of Skyline. Users also consistently recommend Skyline to friends and colleagues, thanks to its helpful troubleshooting helpdesk. It's worth noting, however, that some users have experienced issues with the reports and functionality, especially in the context of multifamily use. Overall, Skyline seems to be a popular choice for property management needs.

Intercompany Setup: Many users have found the intercompany setup in Skyline to be a fantastic feature. It has allowed them to easily review all transactions and adjustments, preventing accounting errors from previous months.

Reliable Peer-Reviewed Service: Users appreciate the reliability of the peer-reviewed service in Skyline compared to other solutions. They trust that their data is accurate and can rely on the system for their property management needs.

Easy Tracking of Tenants and Rents: The ability to create accounts per tenant, per building, per unit in Skyline has been highly praised by users. This feature makes it easy to track tenants, late rents, and outstanding fees efficiently and effectively.

Skyline is a property management software that offers a range of basic functions for lease administration, tenant ledger management, building and unit management, as well as AR, AP, and GL functionalities. Users have found these features to be efficient and user-friendly for managing their properties. They appreciate the ability to control accounting postings and adjustments in prior months, which they believe is better than other software options available. Skyline is widely used by customers for all financial aspects related to their managed properties, such as accounts receivable and payable. The software enables users to run property reports, check tenant ledgers, and update rents for tenants. 

In addition to financial functionalities, users also utilize Skyline for services related to communications, document management, and team resource sharing. The reports generated by Skyline are highly valued by users as they provide valuable insights into non-paying tenants per building and the exact amount owed, making the legal department's work easier. Furthermore, Skyline stands out among other vendors by offering design services, although not all customers may utilize this feature. Overall, users highly recommend Skyline as it solves property management and lease administration problems efficiently while providing essential insights and streamlining various processes like vendor management and accounts payable.

1. Lack of user-friendliness: Several users have found the software to be not very user-friendly, with a steep learning curve and lacking in many areas. They have expressed frustration with the amount of manual data entry required and the need for multiple outside programs to perform property management tasks.

2. Inefficient accounts payable process: Many reviewers have criticized the software for its inefficient and laborious accounts payable process. They mention that it requires a significant number of clicks to run the daily AP process for multiple properties, lacks options for automation or enhancement, and does not offer auto pay for receipts.

3. Technical issues and unreliable servers: Numerous users have reported experiencing technical issues with the software, including frequent crashes, difficulties in removing and re-adding payments, and challenges in understanding how fees are assessed. They also note that the hosted servers are often unavailable, causing inconvenience and disruption to their workflow.

VMware Skyline is a suite of products that provide proactive findings and recommendations for vSphere, NSX, vSAN, vRealize Operations and Horizon that aim to provide proactive intelligence that helps users avoid problems before they occur and reduces the time spent on resolving active support requests.

PingPlotter Free

PingPlotter Standard

PingPlotter Professional

PingPlotter

VMware Skyline

Network Diagnostics Tools are simple software for real-time monitoring and fast configuring of network devices.

Network Diagnostics

VMware Skyline: Installation and Configuration Demystified

Day 2: VMware Skyline Collector Overview Demo

VMware Skyline Health Diagnostics Installation Demo by Abdulaziz Bin Aqeel

Skyline Health Diagnostics Demo

Skyline Advisor Demo

VMware Skyline Overview

Are you ready for VMware Skyline Pro?

Skyline Overview Demo March 2021

VMware Skyline 2.0 Proactive Support Webinar Demo

VMware Skyline - What Is It, Why Do I Need It and How Do I Get Started? presented by Nick Fritsch

Skyline Heath for vSphere Demo

Likelihood to Recommend

Likelihood to Renew

Usability

VMware (NYSE: VMW) is the global leader in virtualization and cloud infrastructure, two areas that consistently rank as top priorities among CIOs. VMware delivers award-winning, customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. Our solutions help organizations of all sizes, lower costs, increase business agility and ensure freedom of choice.

We are searching for people who are ready to accelerate, innovate and lead to join our team of more than 12,000 employees in 50+ locations worldwide working to develop innovative solutions that deliver the future of IT through cloud computing. Having the audacity to challenge constraints and problem-solve for tomorrow starts today, and it starts with you. Learn more at www.vmware.com/careers

VMware by Broadcom

DocuSign

DocuWare

Systems Engineer

VMware Skyline 2021-11-22 10:22:55

SolarWinds Server & Application Monitor

Hyper-V

vRealize Orchestrator (discontined)

Nutanix Cloud Infrastructure

SolarWinds Virtualization Manager (VMAN)

VMware Skyline 2022-04-06 10:31:04

New Relic

VMware Skyline 2022-04-06 10:30:32

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Support system

Secure environment

Internet connection

Able to download

Hardware compatibility

Easily setup

Easy setup

Service request

Data collection

Customer behavior

Health check

Home

Network Diagnostics Tools

It helps us keep track of vulnerabilities in our VMware environment. We use it for all of our VMware environments.

Scans for vulnerabilities.
Gives advice on how to resolve issues.
Upgrades automatically.

Sometimes the recommendations do not make sense.
Sometimes the advice is general, but not for us.

Price
Product Features
Product Usability
Product Reputation

VMware Skyline is an overview of your current VMware environment showing details ranging from EOL drivers and products to suggestions on improving security.

VMware Skyline showed me my end of life cisco drivers.
Skyline listed unsupported VMtools and listed the VMs using such versions.
Skyline listed out-of-date hardware compatibility versions and the VMs matching such versions.

Skyline users are assigned by the administrators. It would be nice if users could request accounts so approval is all that is needed.

Skyline scans for security related issues.
Skyline points out out of date hardware drivers.

VMware Skyline has no cost except for the small footprint the appliance VM uses.
Zero cap cost, unlimited returns. WIN WIN!

SolarWinds Virtualization Manager (VMAN) and vRealize Orchestrator

Hyper-V, Nutanix AOS, SolarWinds Server & Application Monitor

Used to collect and monitor data from customers to resolve business problems. Its proactive self-service support technology is being used to serve customer requests. It also automatically and securely collects, aggregates and analyzes customer specific product usage data to identify potential issues and improve time-to-resolution. Which would ultimately result in to quick response for customer requests.

collection of product usage pattern
workload visibility on customers machine is none

Data collection
Monitoring capacity
Solve problems

Weekly reports helps gain long term statistics
service requests can be easily resolved