Overview
What is Voyent Alert! Mass Notification?
Voyent Alert! is a multi-purpose mass notification system that allows organizations to rapidly send enriched and personalized alerts for both critical emergencies and day-to-day notifications via an alerting application.It is designed to help users strengthen communications and emergency response by…
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What is Voyent Alert! Mass Notification?
It is designed to help users strengthen communications and emergency response by sending relevant and personalized notifications that go beyond traditional methods.
Designed to meet the needs of government agencies, businesses, utility and property management companies, Voyent Alert! provides organizations the ability to prioritize safety, engage in faster communication and go beyond text msg.
Quickly Provide Context: Provide recipients with more relevant and personalized information so they can make better, more informed decisions.
Tailor the Message: Send both emergency or informational notifications, based on a recipient's location.
Improve Decision Making: Gain real-time insights and make quicker, more informed decisions with receive status updates from citizens, clients, employees, team members and/or emergency responders
Users can schedule notifications, and utilize the pre-defined templates to send notifications at a specific date and time. The multi-channel delivery functionality allows businesses and communities to send relevant notifications to end-users based on their preferred communication channels. It also lets users integrate the platform with several third-party solutions and automatically send notifications from external weather stations, provincial or state alerts, or tsunami alerting systems.
Voyent Alert! Mass Notification Features
- Supported: Visually Enriched Alerting
- Supported: Advanced Geofencing
- Supported: Two-Way Communication & Receipt
- Supported: Multi-Channel Delivery
- Supported: Mobile Administration
- Supported: Multiple Location Following
- Supported: Team Collaboration
- Supported: Emergency Response Activation
- Supported: Multi-Language Alerting
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Voyent Alert! Mass Notification Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Canada, United States |
Supported Languages | English, Spanish, French |
Voyent Alert! Mass Notification Downloadables
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Reviews
Community Insights
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Voyent Alert has proven to be a valuable tool for various use cases, according to users. With its capability to send mass alerts, targeted alerts, and internal alerts, the app has been instrumental in keeping residents informed about community activities and alerts. The system allows messages to be sent through email and landlines, ensuring that important information reaches individuals through multiple channels.
Users have reported positive experiences with Voyent Alert, finding it supportive and easy to work with. The staff at Voyent Alert have been praised for their helpfulness, professionalism, and quick response times when providing assistance. The setup and implementation process of the system have been described as straightforward, with continuous software improvements enhancing its functionality.
One notable feature appreciated by users is Voyent Alert's cost-effectiveness. The product's pricing has received high regard from customers. Additionally, Voyent Alert has played a significant role in facilitating public participation and communication during COVID-19 restrictions. This has resulted in successful outcomes in surveys and other communication initiatives, highlighting the product's effectiveness in helping communities stay connected during challenging times.
Efficient and Cost-effective Program: Reviewers have consistently praised Voyent Alert as an efficient and cost-effective program for local government. Many users have commended the software's ability to offer multiple functions while still being easy to use, making it a valuable tool for managing general and emergency information.
Excellent Customer Support: Users appreciate the quick response time of the customer support team at Voyent Alert. Numerous reviewers mention that their calls and emails for advice, direction, and help are immediately addressed. This level of attentiveness showcases the company's commitment to providing exceptional customer service.
Ease of Use: The ease of use is repeatedly mentioned by reviewers as a positive aspect of Voyent Alert. Both tech-savvy individuals and those less familiar with social media find it easy to navigate the software. This user-friendly nature makes it accessible to a wide range of users with varying technical abilities.
Challenging to Use: Some users have found the software to be challenging, especially if they do not use it regularly. They have expressed difficulty in navigating the features and functionalities of the software, which can hinder their overall user experience.
Confusing User Interface: Some users have mentioned that the user interface of the software can become confusing due to its multiple ways of creating a notification. This can lead to frustration and inefficiency as users try to figure out how to effectively utilize this feature.
Difficult to Understand Purpose: Initially, it has been hard for users to understand the purpose of the software, making it difficult to get them to sign up. The company had sent regular messaging and education efforts through various channels such as email and tutorials on their website in order to clarify its benefits and encourage sign-ups. These efforts were necessary for potential customers/users to grasp the value proposition of the software.