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Wagepoint Reviews & Insights

Score7.4 out of 10

11 Reviews and Ratings

Community insights

TrustRadius Insights for Wagepoint are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Wagepoint has been highly praised by users for its ease of use and exceptional customer service. Customers appreciate the quick and reliable support they receive, making it a breeze to navigate and understand the platform. One key use case is the Trac add-on, which allows employees to easily submit and track their time. Wagepoint eliminates the need for manual cheques and provides the flexibility to process payroll from anywhere, streamlining the payroll management process. Users have found Wagepoint helpful in learning and navigating payroll, with fast customer service support whenever they encounter any issues. The software also enables employees to have direct access to their payroll information 24/7, eliminating the need to wait for a payroll clerk. Additionally, small business owners appreciate that Wagepoint simplifies payroll processing without requiring expensive accounting fees, allowing them to focus on other aspects of their business. Overall, Wagepoint provides a quick, painless, and hassle-free payroll experience that saves users time and money while providing peace of mind.

Wagepoint Reviews

2 Reviews

Great for small teams!

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

Wagepoint is used to manage payroll for our Canadian employees. It is being used by our people ops manager, our finance manager, and our bookkeeper. It's an easy way to manage payroll, salaries, and pay cycles. It allows our team to quickly and efficiently manage and pull data regarding payroll.

Pros

  • Manages payroll
  • Maintains employee data--addresses, contact info, etc.

Cons

  • The data is not quite as robust as other providers
  • It does not integrate with employee healthcare systems

Likelihood to Recommend

I would recommend Wagepoint for small to medium-sized organizations. It is a very simple way to keep track of payroll and salary information. It also allows you to differentiate between full-time and part-time employees. I would not recommend Wagepoint for larger organizations that require robust data and a variety of roles.

Cheap but high quality payroll service!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Wagepoint is being used for our payroll processing in Canada. The system is pretty straightforward and easy to understand. We didn't need to hire a payroll assistant because of this payroll provider. They will process your payroll after confirming the usual requirements such as hours worked, add/remove new/old employees. They'll take care of the remittance and filing.

Pros

  • Cheap cost
  • Helpful staff
  • Highly accurate in payroll processing

Cons

  • Reports need to be improve. You cannot customize your preferred report. Thus, manual reporting happens at times. But you can't complain on the cost.
  • Flexibility on late notice of payroll processing. Lowering additional fees could help us.
  • Need to ask clients for feedback on the use of system.

Likelihood to Recommend

I highly recommend Wagepoint, especially for start-up companies. Their fees are really cheap and the quality of their work is really good. They may have room for improvement on the reporting side, but given their flexibility, they can always find a way to help your organization. I definitely recommend Wagepoint.
Vetted Review
Wagepoint
1 year of experience