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Webex Meetings Reviews and Ratings

Rating: 8.5 out of 10
Score
8.5 out of 10

Community insights

TrustRadius Insights for Webex Meetings are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Low Latency: Users consistently praise the low latency of Webex Meetings, highlighting its significant role in enhancing communication and interaction during meetings. The minimal delay ensures seamless real-time engagement, contributing to a more productive and efficient virtual collaboration experience.

User-Friendly Interface: Reviewers frequently commend the simple and clean user interface of Webex Meetings for its intuitive design that fosters ease of use. The readily available essential features within the interface are lauded for their accessibility, enabling users to navigate effortlessly and focus on the meeting content without distractions.

Superior Audio and Video Quality: Many users have positively noted the exceptional audio and video quality provided by Webex Meetings, emphasizing how it elevates the overall meeting experience. The high-quality audio ensures clear communication, while sharp video resolution enhances visual presentations, leading to more engaging discussions and effective collaborations.

Reviews

854 Reviews

Videos

Smooth and reliable hybrid collaboration platform

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Webex Meetings to collaborate and communicate especially since we have adopted hybrid and work from home policies. It provides a very stable video quality which helps in meetings and conferences and has a great screen sharing feature that makes presentations easier and smoother. We used to record meetings manually but with Webex Meeting's meeting recording, transcripts, and cloud storage we don't have to

Pros

  • Screen sharing
  • Meetings recordings
  • Transcripts

Cons

  • The UI UX can be improved
  • It can be more approachable especially to the newer users
  • The transcripts can get better

Likelihood to Recommend

When someone is working from home or offsite it is really easy to connect with them and collaborate and when recording meetings is where it shines

It does require Good internet so if and when there is low internet connection it will give low quality or choppy video and audio which makes it very hard to understand the other person

Easy meetings with Webex

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

In our team, Webex Meetings serves as the primary hub between different department . For us it is primarily used to make wfh or remote work more easy or connective. we use it for daily scrum meetings as well as for big client deals or meetings. The interface is so easy that if the client does not know how to use it they understand in one go

Pros

  • The ease of collaboration between different department
  • The UI is so easy to use for new bees
  • Audio and video quality is impressive

Cons

  • The features can improved in numbers for free users
  • UI can be more attractive
  • Calling feature can be improved with language translators

Likelihood to Recommend

Once in a while I don't want to use too many different software for my different requirements and yes Webex meeting catches this point and added calling ,voice calling ,Video calling and group calling in one application and this is adorable thanks Webex Meetings

Vetted Review
Webex Meetings
1 year of experience

Secure Compliant Preferred Choice

Rating: 2 out of 10
Incentivized

Use Cases and Deployment Scope

We use Webex Meetings primarily as a video conferencing tool with our customers. It is not our preferred platform, but certain clients in highly regulatory, secure, compliant industries such as financial services have had a preference for Webex Meetings. As a client facing global partner, I leverage Webex Meetings as these customer's most trusted platform as they generally do not have the ability to use others.

Pros

  • Webex Meetings provides a secure, compliant platform for many highly regulated industries
  • I have never had an issue with audio or video quality on Webex Meetings
  • I enjoy the virtual backgrounds offered

Cons

  • The "beep" sound whenever a participant signs onto a call is particularly grating to me and unnecessary
  • The overall interface feels outdated and like a 90s Windows application
  • I have yet to see AI-integrations with Webex Meetings such as what I see with CoPilot with Teams or AI-generated summaries with Zoom

Likelihood to Recommend

Webex Meetings is well suited for highly regulated, secure, compliant industries and customers where privacy and security is the #1 operating priority. I have seen this be the case across multiple financial industry customers where Webex Meetings is their preferred platform for video conferencing with vendors, customers, etc. Scenarios where it is less appropriate would be pretty much with every other industry.

Vetted Review
Webex Meetings
8 years of experience

Easy Meetings with Webex

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Webex Meetings is a game changer for my organisation.Addressing key business problems like communication gap ,productivity and collabration It is very helpful for maintaining my work life balance. I use Webex Meetings and encourage my mates to use it. I love the the UI engage with the user and solving all the basic administrative communication gap.

Pros

  • Video conferencing feature provides high quality video and audio for all my meetings
  • It offers screen sharing enabling us to collbrate
  • Secure meetings

Cons

  • The meeting UI cluttered,making it hard
  • it is tough to organize past recordings
  • The breakout-room experience is confusing

Likelihood to Recommend

Webex Meetings is suited for large virtual meetings anyone can join from different locations.Client presentations are easy they are providing high quality audio and video.There is room for improvement as the participants increase on very large scale there are problems arising so this can be something which is missing overall the platform is best to use.

Vetted Review
Webex Meetings
1 year of experience

Enterprise video conferencing tool.

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Webex meeting is an enterprise-grade application used for video conferencing for businesses. It has excellent features with high security, which is preferred by the enterprises. It has stability and quality that is expected. The features like screensharing, background changes give options to project data to the people, and give a professional look.

Pros

  • Screen sharing.
  • Virtual background.
  • Interactive pooling.

Cons

  • User interface can be improved.
  • Desktop version is heavy.
  • Storage limitations.

Likelihood to Recommend

Webex meeting is well-suited for an organization that has security as a priority. Webex has standard features such as screen sharing, background change, sharing files, video call, etc., which are used for organizations while conducting meetings. Webex meeting is less appropriate for small companies as it is focused on large organizations.

Vetted Review
Webex Meetings
6 years of experience

Excellent Application For Meetings.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Webex Meetings is a game-changer product for our hybrid and remote team employees. It helps us stay connected with each other, doing scrum calls, client demos, and meetings. Easy to share data via this application is seamless and secure. As well as allowing us to integrate other tools like Slido for adding quizzes and feedback during the calls or meetings. No doubt Webex meetings provide wonderful audio as well as video quality with no latency or background disturbance. User Interface is fabulous and smooth.

Pros

  • Excellent background noise compression.
  • Easy to navigate and lots of features.
  • Ensure security, robust and scalable.

Cons

  • Screen recording needs optimization.
  • Sometimes sharing of files with team members gets stopped when the internet is down or stopped.

Likelihood to Recommend

It played a good role for our organization. It is far better than other solutions available in the market. It provides all in one package, like we do everything, like calling, meetings, and organizing events. The performance of this application is superb, never disappoints in any situation.

Collaboration is smart with Webex Meetings

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Cisco Webex Meetings is the key meeting callind and messaging unified application that drive our company hybrid work. We also use it to share data and work in spaces for different projects. During events we play the slido integration to generate customer feedback, quiz and reports. Cisco Webex Meetings is also used in Cisco room and board generating a single Cisco ecosystem that is also integrated with Microsoft Teams

Pros

  • Noise reduction
  • User friendly
  • Easy to integrate and managed

Cons

  • Message sharing can be optimize
  • Schedule meeting inteface can be more practice
  • Access to recording directly in app could be nice

Likelihood to Recommend

Webex Meetings is perfect in enterprise company where quality has to meet performance. Webex Meetings do what microsft teams does way better, it also have devices dedicate to this solution for room meeting and spaces. Webex Has One single application for calling, meetings and events.

Vetted Review
Webex Meetings
5 years of experience

Ensure smooth experience with our international client meetings.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Webex Meetings gives smooth experience in our client calls and connected our remote employees with each other and collaborate for better productivity. It has real time transcription feature that works very efficiently and accurately. It improves our remote employees productivity and as well as easy to connect with our international clients for requirements understanding. It has superb audio/video quality with almost zero latency. Easy to do recording, screen sharing and system acesss very easily without any hassle.

Pros

  • Seamless and wonderful for doing international calls meetings and demo.
  • Ensure consistency and security againist data as well as communication.
  • Organising or scheduling meetings at any time with out any issue.

Cons

  • Mobile apps makes ease of use but it consume too much system memory.
  • Face call disruption sometimes when internet speed is low.

Likelihood to Recommend

For business communication, it is wonderful solution for smooth calling experience with clients and team members. It is available on platform that makes ease of use as well. I always recommend or suggest for every organisation.

Webex Meetings Review

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We started used Webex Meetings during transition of Skype to MS Teams as we were facing few issues, Webex Meetings is a cloud based video conferencing platform for team collaboration across locations. The Platform is easy to use and simpler to understand, this is very helpful if we have to conduct any townhall or large scale trainings internally or via a third party vendors

Pros

  • Very high Video and Audio quality
  • Secure connection as its end to end encrypted
  • Meeting recordings and transcripts can be easily enabled and stored

Cons

  • The premium features cost is expensive
  • The interface is a little complex when compared with other tools
  • Largely depends upon the User network and if the bandwidth is low the quality is very poor

Likelihood to Recommend

Webex Meetings are reliable for good High Quality And Video meetings where there is security concern as the platform is End to end encrypted. The option to Integrate the platform with other tools such as Outlook, MS Teams is seamless. The Platform can be used on both Laptops and Mobile phones.

Vetted Review
Webex Meetings
4 years of experience

Webex Meetings is the game changer.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Basically it makes our team communication and collaboration easier and efficient, especially for our remote employees. It offers various features like rich audio/video quality, screen sharing for presentation and white boarding for explain things virtually to the team. It reduce or eliminate our employee travels that saves time and money both. Realtime files sharing or managing increase productivity. It speedup the decision making as well.

Pros

  • Better decision making.
  • Better team productivity and collaboration.
  • Reduce business expenses or cost like maintenance or travel allowances.

Cons

  • User Interface not as good as other solutions.
  • It needs stable and fast internet speed for better connectivity.
  • Time taking process for integration with other solutions.

Likelihood to Recommend

It is well designed for virtual meetings with remote employees for better productivity. Sharing of important organisation data with other team members in the meeting as well with any issue.

Video reviews