Web and Video Conferencing Software

TrustRadius Top Rated for 2023

Top Rated Products

(1-5 of 10)

1
ClickMeeting

ClickMeeting is a webinar solution formerly owned by GetResponse, an email marketing software company. ClickMeeting's online meeting and collaboration tools are designed to support the sales, marketing, e-learning, and training needs of business of all sizes.

2
PanTerra Networks

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-…

3
Webex Meetings

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

4
Zoom

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions…

5
Webex App

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

All Products

(1-25 of 283)

1
Webex Meetings

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

2
Zoom

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions…

3
Webex App

The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

Explore recently added products

4
BlueJeans Meetings (discontinued)

The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the…

5
TeamViewer

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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6
GoTo Meeting

From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

7
Microsoft Teams

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

8
Skype for Business, now part of Microsoft Teams

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

9
GoTo Connect

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

10
Lifesize Video Conferencing

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

11
Skype

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.…

12
Fuze

Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.

13
Dialpad Ai Meetings

Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.…

14
Adobe Connect

Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

15
Google Hangouts (Classic)

The classic version of Google Hangouts is a communication platform that includes messaging, voice, VoIP, and video call capabilities. It was part of Google’s G Suite offering and integrated with applications such as Gmail and Google+. Users of the classic version of Hangouts will…

16
Join.me (discontinued)

Join.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has…

17
PanTerra Networks

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-…

18
Google Meet

Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition…

19
ClickMeeting

ClickMeeting is a webinar solution formerly owned by GetResponse, an email marketing software company. ClickMeeting's online meeting and collaboration tools are designed to support the sales, marketing, e-learning, and training needs of business of all sizes.

20
GlobalMeet Collaboration (discontinued)

GlobalMeet Collaborationiwas an audio, web and video conferencing solution that is designed to make global communication easy from anywhere using any device. As of 2023 the product has reached EOL and will no longer be sold.

21
Blackboard Collaborate

Blackboard Collaborate is an online, collaborative learning platform well-suited for the education industry and corporate learning needs. It includes features such as screen and application sharing, web conferencing, and integration with Blackboard Learn.

22
Amazon Chime

Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.

23
RingCentral Meetings

RingCentral Meetings is an HD video conferencing and screen sharing solution that lets the user host unlimited video conference calls and share content while meeting and collaborating with anyone, any time, on any device. RingCentral Meetings helps boost business efficiency and customer…

24
ReadyTalk (Discontinued)

From PGi, ReadyTalk is a web conferencing solution that has been discontinued. PGi's replaced the solution with GlobalMeet Collaboration... which is now also discontinued.

25
Whereby

Norwegian company appear.in offers their flagship video conferencing platform to small teams, both in a free edition hosting up to 4 guests simultaneously in a session or a paid edition that supports up to 12 simultaneous meeting guests, among other features.

Videos for Web and Video Conferencing Software

Top 5 Skype Alternatives
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Skype has been a household name in the web conferencing space, but in the last few years a number of contenders have gained popularity. Consider these tools when choosing a web conferencing tool for your business.
Zoom vs Microsoft Teams: Powerhouses of the Pandemic
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Microsoft Teams is a collaboration tool designed to streamline internal communication. Zoom began as a tool dedicated to high-quality video conferencing, but recent updates have added new communication and collaboration features. In this video we break down the everything you ...
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Web and Video Conferencing Software TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Learn More About Web and Video Conferencing Software

What is Web Conferencing Software?

Web conferencing software allows participants to conduct or attend meetings via the internet. This is also known as online meeting software or sometimes simply video conferencing itself. It enables remote meetings based on VoIP, online video, instant messaging, file sharing, and screen sharing.

Web and video conferencing tools have become fundamental to how many organizations conduct business. The software enables remote employees, customers, and partners to connect easily and often. Specific uses for web conferencing software include:

  • Presentations or webinars
  • Conference calls
  • Video meetings with multiple participants
  • Running product demos and training
  • 1-on-1 meetings with remote employees
  • Face-to-face customer support

The top three benefits of using web and video conferencing software are:

  • Enhanced communications
  • Reduced travel costs
  • Increased efficiency

Web and Video Conferencing Features & Capabilities

Audio and video quality

Web conferencing software should facilitate audio calls and video conferencing. The quality of audio and video is a key factor to consider. Buyers should also consider the bandwidth usage of the software.

Screen sharing

Meeting presenters should be able to share their screens with participants.

Online meetings

Web conferencing software allows users to schedule meetings or initiate impromptu meetings. Participants should be able to easily join meetings—and mute themselves. The ability to record meetings (and save or download recordings) is offered by some, but not all vendors. Buyers should investigate to make sure meeting recordings meet their needs.

Collaboration

Many web conferencing software products include collaboration features such as live chat, audience polling, Q&A, and file sharing.

Security

Enterprises and companies in highly regulated industries will need enhanced security. Security features include user authentication, permissions, and confidential attendee lists.

Mobility

Some web conferencing software products offer a mobile app. This allows easy access to video meetings from a mobile device or tablet. Others allow users to call in from mobile devices (audio-only), or join meetings from a mobile-friendly web link.

Other features include:

  • Slideshow presentations
  • Meeting scheduling and recording
  • Live chatting
  • Audience interaction features
  • File sharing

Web and Video Conferencing Software Comparison

To compare different web and video conferencing solutions, consider these factors for each product offering:

High-Quality Audio & Video
Audio and video quality is of the utmost importance to web conferencing software. Users want to feel like they’re having authentic face-to-face conversations with other participants, and quality video is a major component of that. Beyond the quality of your webcam or microphone, the software itself can feature tools that enhance the overall quality of your experience such as noise cancellation, auto-mute for non-speaking participants, and settings adjustments for users with low bandwidth.

Screen Sharing
Screen sharing allows users to display their screen with other meeting participants. As online meetings become more collaborative, this is a must-have feature for most buyers. Screen sharing must not only be high quality, but easy to toggle on and off as well. The option of having multiple participants sharing their screen at once is also gaining steam, but not every tool on the market offers this feature. If this is important to your team, be sure to confirm that your preferred tool has this feature before subscribing.

Multi-Device Support
People lead busy lives, so web conferencing software has evolved to keep up with the ever-changing ways in which employees engage with their work. Users want to be able to quickly and easily dial-in to meetings not only from their desktop computers, but from laptops, mobile phones, and tablets. Having web conference software with sophisticated mobile application features are a must for many companies. Additionally, for ease-of-use, mobile versions of web conferencing software should compliment the desktop versions and be as congruent as possible to ease implementation and access to meetings for guest users.

Easy-to-Use Interface
Ease of use is essential for online meetings to run without a hitch. Participants need to be able to easily—and quickly—join meetings whether they’re in an office or on the go. Not only that, but for hosts, setting up meetings and managing them must be a simple process as well. A well-designed user interface is key because it facilitates collaboration between participants and ensures that they are engaged. No one wants to spend several minutes figuring out where the “mute” button is or awkwardly fumbling to hang up a call.

Chat
Chat is now ubiquitous, from text messaging to private messages across social media platforms. Web conference participants also want to be able to communicate via text during online meetings. In-meeting chat features are designed not only for note-taking, but for quietly conveying information to the host and other participants without interrupting the flow of the meeting, especially during Q&A sessions. Chat features also allow participants to communicate before and after the meeting, and act as an additional means of collaboration.

Meeting Recording
The reality of online meetings is that not everyone can always participate. This is where meeting recordings come in handy. Ideally, users would have access to unlimited recording, but many web conferencing tools limit the amount of meetings than can be recorded and stored based on file size. Some vendors may limit the number of minutes in a meeting that can be recorded, or limit the available editing features. When searching for web conferencing software, buyers should be mindful of just how often they’d like to record meetings, and if they will need to make extensive edits.

Start a Web and Video Conferencing software comparison

Web Conferencing vs. Video Conferencing

Web conferencing traditionally referred to “one-to-many” interactions. This included presentations, training, and webinars. Individuals could participate via chat or “hand-raising” but the presenter was the key communicator. In contrast, video conferencing traditionally referred to face-to-face interactions between equal participants, typically two people or a small group.

This line between web conferencing software and video conferencing software is blurring. Web conferencing no longer refers just to calls with a single presenter. The term now includes group discussions, 1:1 meetings, and video calls. Most online meeting vendors offer both traditional web conferencing features (e.g., screen sharing, presentations to large groups, meeting moderation) and traditional video conferencing features (e.g., two-way video and audio). The meaning of "video conferencing" has also expanded so that now one can use web conferencing and video conferencing fairly interchangeably and research the same software.

Pricing Information

Zoom Starting Price: $14.99 / Maximum Price: $19.99/ Free Trial? Yes
GoToMeeting Starting Price: $14.00 / Maximum Price: Custom Quote / Free Trial? Yes
Join.Me Starting Price: $10.00 / Maximum Price: $30.00 / Free Trial? Yes
Webex Meetings Starting Price: $14.95 / Maximum Price: $29.95 / Free Trial? Yes
Microsoft Teams Meetings Starting Price: $5.00 / Maximum Price: $20.00 / Free Trial? Yes

Free Web and Video Conferencing Software

There are many free web or video conferencing software options available. Some are personal tools, like Skype and Google Hangouts. Others are focused on small businesses, including AnyMeeting, MeetingBurner, Join.me, and Zoom.

Free web conferencing software (and free tiers of paid products) may have some limitations. This includes lower video/audio quality, fewer features, and restrictions on the size of meetings, for example. Paid products typically have more features and better performance and security compared to free web conferencing software. But they can be cost-prohibitive for smaller companies, especially if online meetings are only needed now and then by a few individuals.

Paid Web and Video Conferencing Software

For paid plans, web conferencing software is usually priced per seat by the number of meeting participants and included features. Prices start as low as $15/mo. per host for up to 100 participants, as with the Zoom Pro plan. For enterprise-wide web conferencing software, prices can run into thousands of dollars per month. This includes multiple hosts, virtual meeting rooms, integrations, security & administration, enhanced support, and more.

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Frequently Asked Questions

What is web conferencing software?

Web conferencing software allows participants to host or attend meetings via the internet. It is also referred to as online meeting software or video conferencing software.

What is the difference between webinar and web conferencing software?

The biggest difference between webinar and web conferencing software is size. Webinar software is best for larger group meetings or online events with large audiences of hundreds or sometimes thousands of participants. Web and video conferencing platforms shine brightest when used for sharing ideas and making decisions between remote stakeholders.

What are key features of web and video conferencing software?

A recent TrustRadius survey of 180+ web conferencing users found that these are the top 5 features to keep in mind when looking for a new web and video conferencing platform:

  1. Screen Sharing
  2. Multi-Device Support
  3. Easy-to-Use Interface
  4. Chat
  5. Meeting Recording

How can web conferences help businesses?

Web conferencing software is an essential communications tool from which organizations of all sizes can benefit. It helps users meet with clients, customers, and remote employees via the internet using computers, as well as mobile devices like phones and tablets. The highest quality conferencing software will support one-on-one meetings, as well as groups of more than three participants.

How much does web and video conferencing software cost?

There are many free web and video conferencing options available. Some are personal tools while others are focused on small businesses. For paid plans, web and video conferencing software is usually priced per seat by the number of meeting participants and included features. For enterprise-wide web and video conferencing software, prices can run into thousands of dollars per month.