TrustRadius: an HG Insights company

WooCommerce Subscriptions

Score8.6 out of 10

21 Reviews and Ratings

Get a Demo

What is WooCommerce Subscriptions?

WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.

Categories & Use Cases

Reviews

What users are saying about WooCommerce Subscriptions.
View all reviews

Great add on for an existing WooCommerce install that can massively improve revenue and profits

Incentivized
Verified User
Consultant in Marketing (11-50 employees employees)

Use Cases and Deployment Scope

With Woocommerce subscriptions we are able to automate reoccurring orders for our customers without the need for an external subscription management system. The software seamlessly integrated with out existing woocommerce store and payment gateway. The setup was very straightforward and since launching on our store it has become one of the primary online revenue streams.

Pros

  • Quickly integrate with an existing woocommerce installation
  • Automate the process of creating customer subscriptions in our admin dashboard
  • Integrate with stripe to authorize and process subscription payments

Cons

  • Subscription management interface for customers
  • Ability to create subscription bundles
  • Customising subscription emails sent to customers

Return on Investment

  • Very high return on investment for subscription products
  • Enables the option to forecast stock requirements and manage cashflow

Other Software Used

Shiptheory, MailCamp, Zoho Campaigns, Adobe PhotoShop

A great way to do Subscriptions if you use WooCommerce and Wordpress

Incentivized
Verified User
General Manager in Marketing (1-10 employees employees)

Use Cases and Deployment Scope

We have a low price subscription service supplying digital content for subscribers. WooCommerce Subscriptions handles charging them automatically every month, dunning/retrying failed payments, and giving or removing access to the products based on payment status. And because it's part of WooCommerce it uses the payment methods, digital file options and other features of that ecosystem.

Pros

  • Recurring payments
  • Dunning / retrying of payments if it fails the first time
  • Automatically removing access if payments fail
  • Keeping records of who is on which subscription
  • Users can manage their own subscription

Cons

  • WooCommerce Subscriptions in general can be a beast with lots of moving parts
  • Adding new content for existing subscribers requires using a workaround

Return on Investment

  • We were able to create a low-price recurring revenue offer
  • Additional recurring revenue totalled 5 figures a year from a fairly simple membership subscription in our case
  • Our admin team already know how to use WooCommerce Subscriptions so adding this in didn't require any extra resources

Usability

Alternatives Considered

HighLevel, Chargebee and Stripe Payments

Other Software Used

Stripe Payments, HighLevel, Slack, Square Payments, Vimeo, Dropbox, Slack, Discord, Descript, ChatGPT, Gemini

Solid subscription management software for WordPress & WooCommerce

Incentivized
Verified User
Professional in Marketing (1-10 employees employees)

Use Cases and Deployment Scope

We use WooCommerce Subscriptions to manage sign ups for our website maintenance system.

Pros

  • easy integration into WooCommerce
  • easy for the user to manage their subscription

Cons

  • haven't really noticed anything yet

Return on Investment

  • Monthly recurring revenue of $500/month to start with
  • Less time spent managing customers

Usability

Alternatives Considered

Stripe Payments

Increase monthly recurring revenue!

Incentivized
Heather Stephens
Owner in Marketing at Wise Owl Marketing (1-10 employees employees)

Pros

  • Payment plans on higher-end products
  • Monthly subscriptions or retainers
  • Works well with WooCommerce members
  • Perfect of group coaching and masterminds

Cons

  • Better syncing to ActiveCampaign for renewal reminders
  • Make it easier for clients to update their credit cards and have it automatically apply to all subscriptions

Most Important Features

  • Integration with WooCommerce Members
  • Integration with LearnDash
  • Integration with ActiveCampaign

Return on Investment

  • Smoothed out cashflow
  • Added additional streams of income
  • Gave me another tool to use to help my clients increase their revenue

Other Software Used

ActiveCampaign, WooCommerce, Stripe

WooCommerce Subscriptions Simply Works

Incentivized
Jeff Montgomery
CTO in Manufacturing at Animal Necessity (11-50 employees employees)

Pros

  • Ease of ability for customers to purchase a product and choose their re-occurring timelines.
  • Well laid out admin UI to manage orders
  • Fair amount of customizable options within the plugin to suit varying needs
  • Updating the plugin is quick and painless

Cons

  • The front end display on how subscriptions are shown is ok - and a bit tough to really modify the look (from a coding perspective - there's a lot of hooks)
  • Customizing the plugin beyond it's core features becomes challenging (especially when it's time to update)
  • It's a paid model, so you have to fork over money every year to continue to get updates

Most Important Features

  • Simplifying the front end order process of subscriptions to our customers
  • Ease of tracking and managing orders on the admin side
  • Ease of upgrading the plugin long term (saves the IT department time)

Return on Investment

  • ROI has increased from offering our customers a simplistic renewal method
  • Time has been saved for the sales and IT departments working in the admin on subscriptions
  • Ability to quickly grow our subscriptions which gives us a recurring revenue stream

Alternatives Considered

Shopify

Other Software Used

Adobe InDesign, Microsoft Excel, Adobe Premiere Pro