Workday Professional Services Automation Reviews and Ratings

Rating: 8.4 out of 10

Score

8.4 out of 10

Community insights

TrustRadius Insights for Workday Professional Services Automation are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Scheduling: Users have appreciated the platform for its ease of scheduling, making it convenient to manage tasks efficiently and ensuring that deadlines are met without hassle. The intuitive scheduling features allow users to organize their workload effectively and prioritize tasks based on urgency. User-Friendly Interface: Reviewers found the interface to be user-friendly and easy to navigate, with a visually appealing design that enhances usability and simplifies the overall user experience. The clear layout and straightforward navigation contribute to a positive interaction with the platform. Effective Project Management: Customers valued the platform's effectiveness in tracking vacation time, managing projects seamlessly, and increasing overall productivity through streamlined processes. The robust project management tools enable users to allocate resources efficiently, monitor progress accurately, and collaborate effectively within teams.

Reviews

25 Reviews

Reliable and steady Workday Pro

Rating: 8 out of 10

Incentivized

November 17, 2025

Use Cases and Deployment Scope

Team calendar.

Individual time off management.

Time off request and approval processing

Goals input approval and updates

Cascading company strategic KPIs throughout the org

Processes like these involve many different functional areas all over the world.

Pros

Very fast authentication
Page uploads are reliably compete with pre filled and carried forward data elements.
Easy to employees to navigate from one app to the other so they can be efficient in achieving success an ls completing imp tasks.
Screen organization and menu choices flow intuitively and the processing behind the scenes follows the logic users expect.

Cons

Maybe help manage different administration roles so we can divide the labor better across those who need access to some things but not others.

Likelihood to Recommend

Time to develop and test are reasonable. Scenarios that we want to achieve can be aciped and demo'd easily with tools accessible.

Denise Olivares, CLU, ChFC

Global Product Portfolio Manager in Product Management at RGA (1001-5000 employees)

Vetted Review

3 years of experience

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Workday is a solid service

Rating: 7 out of 10

Incentivized

May 6, 2022

Use Cases and Deployment Scope

Workday is simple to use and very intuitive. It made training new employees simple and they were able to be caught up quickly. I don't have much bad to say about this product, as it definitely made our day-to-day operations more smooth and easier to swallow. I am happy to endorse it for any company that could use it.

Pros

Good support
Easy scheduling
Ease of use

Cons

Risk of cyber attacks
Outdated interface in certain areas in my opinion.
Search function leaves some to be desired.

Likelihood to Recommend

I like having all of my information (benefits, compensation, profile) in one place that I can access easily. It helps a lot when new employees come and training is required. I always am able to find what I am looking for, as long as I am sure what that is. It also helps generate analytics and is able to assess how our employee profile is as a whole.

Verified User

Engineer in Engineering (11-50 employees)

Vetted Review

1 year of experience

Easy for employees to track time and request PTO.

Rating: 7 out of 10

Incentivized

April 27, 2022

Use Cases and Deployment Scope

I use workday in order to keep track of vacation/PTO time and the hours I worked. It's sort of like a timesheet, mainly used to track time and tasks done at my job.

Pros

Great at tracking vacation and PTO.
Great at easily accessing tax documents.
Great at tracking time.

Cons

None really. It's pretty easy to use.

Likelihood to Recommend

We use it primarily to track time for finance. As a developer, what I do is track the hours I worked the amount of time I spent on each task, and what I did during that time in the notes section. It also serves as a pretty good reminder of things you need to do whenever you log on.

Donald Lee

Senior Software Engineer in Information Technology at EAB (5001-10,000 employees)

Vetted Review

6 years of experience

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Workday Professional Services Automation

Rating: 10 out of 10

Incentivized

April 4, 2022

Use Cases and Deployment Scope

Workday Professional Services Automation is a great tool that holds all of our company files, our HR and onboarding information, payroll, and benefits. I love how easy it is to access any of these files and how much time it saves us. It's just as easy to update any of the information too. I also like that we have a full project lifecycle from start to finish because it helps us see what is going on with the project and where it is in the process.

Pros

Project and resource management
Accurately track time from anywhere
Increase productivity

Cons

Mobile application need to improved

Likelihood to Recommend

Workday Professional Services Automation is used to automate onboarding documentation, people management documentation and employment verification information. Workday houses our employee personnel files. All team members have full access their documents, status or requests from the supervisors, etc. It also holds all payroll information, benefits, etc.

Atherve lohia

Digital Marketing Intern in Marketing at Analog Infotech (51-200 employees)

Vetted Review

1 year of experience

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Workday helps keep my work day positive!

Rating: 6 out of 10

Incentivized

April 4, 2022

Use Cases and Deployment Scope

Workday Professional Services Automation addresses our problem for remote access, scheduling time, and being able to download tax forms. Employees in this new world of work are looking for the flexibility of being remote or hybrid, which means not going into the office to punch in and out or speak with HR to get their tax forms.

Pros

Easy to navigate
Great, visual UI
Works on mobile

Cons

Log in is clunky when you have to do it multiple times a day
Incompatible with other systems
Ability to customize

Likelihood to Recommend

If you are a company with very little administrative or IT staff that can be dedicated to run, train, and launch - this is the perfect tool for you because it requires very little on the set up end and training. It looks like a social network so a platform many are already used to seeing. Its definitely a very powerful product with an easy interface, providing a stellar customer experience.

Verified User

Manager in Marketing (201-500 employees)

Vetted Review

4 years of experience

Workday is a Great Option for Large Organizations

Rating: 9 out of 10

Incentivized

April 4, 2022

Use Cases and Deployment Scope

I primarily used Workday as a central location for all things HR-related. I didn't manually have to clock in or out, but there was a time-keeping feature. It also tracked all of my vacation and sick hours and allowed me to request vacation/sick time within the portal. It also had all of my pay information and kept track of historical salary information (merit increases, bonuses, etc.). It also was extremely helpful in finding people within our organization. It had an organization tree, so you could find individuals as well as teammates on their team and supervisor/bosses, along with contact information such as their work email and/or phone number, so it was really easy to find anyone within the organization and anyone else associated with them if you needed it. Workday also housed some information about benefits and what I had enrolled in for that fiscal year.

Pros

Time Tracking
Organizational Employee Overview
Benefits Tracking
Pay/Salary History

Cons

More clearly defining areas within the portal.
More tutorial training

Likelihood to Recommend

I really enjoyed using Workday. I liked that it was a one-stop shop for all things related to HR or payroll. I didn't use it for time tracking, but I heard it was a little tedious to use it, from people who had to use it to clock in and out. I think it's a great platform for a large company that has a lot of employees to keep track of and a lot of resources to provide to employees so they can help themselves if possible.

Corinne Malo

Marketing Content Manager in Marketing at H2 Brands Group (10,001+ employees)

Vetted Review

2 years of experience

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Easy and powerful Reporting and Multiple Workflow Approval Product and its Interface is easy and very Accessible.

Rating: 9 out of 10

Incentivized

March 31, 2022

Use Cases and Deployment Scope

Effective business solution with excellent workflow approval and valuable platform for easy business operations and product development platform. The easy-on data analytics in real-time via Workday Professional Services Automation is beneficial and very reliable project management software. The project planning and budgeting and even resource planning of the product are highly recommendable.

Pros

Task management capability.
Activity tracking functionalities.
Data visualization tools are powerful.

Cons

Deployment is not that easy to some non-technical users.
Creating reports for multiple processes.
Deep configuration of the functionalities.

Likelihood to Recommend

Best and powerful access control management ability and the functions for reports creation are excellent and the overall management quality with Workday Professional Services Automation is incredible. The collaboration strategy and the effective team communication through this software are amazing and very easy scheduling and data management platform with an easy and simple dashboard to configure.

Johnson Martins

.NET Software Engineer in Information Technology at JFrog (501-1000 employees)

Vetted Review

2 years of experience

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Single system that effectively manages the full project lifecycle

Rating: 9 out of 10

Incentivized

March 26, 2022

Use Cases and Deployment Scope

Workday Professional Services Automation has been a great product to our organization and helps manage the whole project lifecycle from start to finish. A holistic view of staffing needs and excellent project and resources management capabilities that help to automate, forecast, and budget projects easily. Great product that lets us bill for everything from start with the best expense and time-tracking functionalities.

Pros

Gives us a holistic view of staffing needs.
Excellent project and resource management.
One time billing system.

Cons

None missing. Excellent expense management system.
Accurately track time from anywhere.
Accurately analysis profitability.

Likelihood to Recommend

Workday Professional Services Automation is a single system that effectively manages the full project lifecycle from staffing, projects, billing, and financial management. It is easy to predict cost and compare with revenue forecast and it gives you visibility into margins and cost. Automatic update of the expense report is very effective and time management with Workday is easy and simple.

Camilla jane

Project Coordinator in Engineering at Aecon Group Inc. (10,001+ employees)

Vetted Review

2 years of experience

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Workday will get the job done

Rating: 8 out of 10

Incentivized

March 26, 2022

Use Cases and Deployment Scope

Depending on the state you reside in determines the navigation of Workday. In the state of California, it was a bit more difficult due to the tough labor laws, however, that was easy enough to navigate as well, there were just more details that were needed. In most states, you could simply state you had worked 8 hours, etc. In California, login and out along with lunches were required punches. Not a big deal just more time-consuming is all.

Pros

Simplicity.
Ease of app.
Quick feedback if correction is needed or clarified.

Cons

The ability to advocate and place time in on your own.
When time was submitted for payroll it was not easy to see if the time card had been accepted.

Likelihood to Recommend

I would use Workday if company had provided it. However, the company that utilized Workday was a multibillion-dollar company and it was not up to par for such a large company, it was a downgrade on what was previously used.

Jessica Oliver

Registered Nurse in Professional Services at Lyn Health (51-200 employees)

Vetted Review

7 years of experience

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Workday Professional Services Automation Review

Rating: 10 out of 10

Incentivized

March 25, 2022

Use Cases and Deployment Scope

It is the heart of our Human Capital Management. It provides complete automation for all processes from search and selection to onboarding. It also provides Leave of Absence, performance management, benefits management, and all day-to-day employee operations so that they can be managed with excellence. Especially during pandemic circumstances, paperless processes and automated workflows helped a lot during an onboarding period.

Pros

HCM
Benefits management
Onboarding

Cons

User interface
Mobile application
Ergonomy

Likelihood to Recommend

It gives us very useful insights about average salary statement employee reports in order to understand where you are in the market and your peers. Excellent paperless onboarding processes helped a lot during the pandemic. Payslips integration facilitates many financial requests between HR and many other authorities like tax government office or financial institutions.

A. Kıvanç Güler

Hybrid Cloud Automation Sales Leader, Finance in Sales at IBM (10,001+ employees)

Vetted Review

1 year of experience

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