Great company with all sorts of capabilities
Anonymous | TrustRadius Reviewer
February 19, 2019

Great company with all sorts of capabilities

Score 10 out of 10
Vetted Review
Review Source

Overall Satisfaction with Accenture

  • Solution Integration
  • Training
  • Customer support / Help desk
Back at that time, we were in need of a system integration implementation project and a post-implementation support on the long term. They were able to deliver the project on a time and budget that was agreed previously, along with excellent support respecting the agreed upon SLAs. It was an excellent experience.
  • Project Management.
  • System Integration.
  • System Implementation.
  • Training.
  • Post go-live Support.
  • Application Support.
  • Process Design.
  • They are outstanding. I have learned a lot from them and I don't have any recommendations for improvement.
I was not the one who selected them, but had to work with as part of the project team. They were providing other services for the company at that time, and were chosen based on a trustful recommendation from different areas/stakeholders of the company.
Project Management is within their DNA. That is the basic expertise everyone has, from analyst to directors, and that is what they apply all the time in their daily routines. Also, large system implementation projects give them a strong background as it requires a strong governance and operating model to be properly managed.
What differentiates them are their strong end-to-end capabilities. They have all sorts of resources, from Strategy/Management Consulting to deep Technical IT, going also through the new Digital Era. They are very complete and mature in the market, with the ability to deliver all types of projects with quality and according to the agreed budget and timeline.
They are really well suited when the scope encompasses large, multi-geography and complex system integration and implementation projects. It is the type of company you would need as an advisor to be able to handle engagements of such nature. I really recommend them for robust and hard-to-achieve projects, as they have end-to-end capabilities for delivery.