Item: Priority AccountEdge
Rating: 7
Author: Verified User

Overall Satisfaction with AccountEdge

Use Cases and Deployment Scope

It is a very small business, so AccountEdge is being used across the board in all departments. Uses include bookkeeping, AR/AP, invoicing, maintaining customer information, and sales. AccountEdge helps to keep all company and customer data organized in one location.

Pros and Cons

Pros

Because AccountEdge has so many different uses, we are able to carry out every step of a sale in one single program. Everything from order placement, to invoicing/billing, to balancing accounts.
AccountEdge is very user friendly. It is laid out in a way that is very easy to learn and simple to understand.
AccountEdge is very well supported. Any time that we had problems with the program we were able to get a hold of someone to help us fix it.

Cons

There are no integration options for printing shipping labels. It would be a useful feature to provide so that small companies that are using the product for the entire order-placing process would no longer need to use a second program to print labels.
The user interface is simple to use, but is very outdated. AccountEdge could use a make-over.
As far as Inventory Control goes, the system is very basic. It would be nice to see some improvements that allow for better manageability of inventory levels for a retail company.

Return on Investment

Increased employee efficiency - Time is no longer spent switching between programs because all of the information can be found in one place.
Customer service has also improved because employees find the program much easier to use, even at the point of sale.
Better record keeping - AccountEdge has a very simple invoicing application that allows us to keep track of and balance our accounts.

Alternatives Considered

Oracle Business Analytics,PeopleAdmin

AccountEdge is a much easier product to learn, and it is also much better integrated. That being said, AccountEdge could definitely use a few updates to bring it forward into today's world of technology.

Likelihood to Renew

Overall, AccountEdge has been a great program for our small business. It allows us to bring all of our applications together into one, easy-to-use program. Our employee efficiency has increased as a result of AccountEdge's user-friendly interface, and in the long-run this has saved us money. We have been able to better create sales, monitor inventory, balance accounts, and manage our people since we began using AccountEdge and I would highly recommend this program to all other small-businesses.

Likelihood to Recommend

AccountEdge is a great tool for a small businesses. It allows you to maintain nearly every part of your business from a single, user-friendly interface. I would highly recommend this program to small business owners that are trying to simplify their business without sacrificing time and money. If you are looking for a way to bring all of your business applications together into one, easy-to-use program, then AccountEdge might be right for you.

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AccountEdge: Big Tool for a Small Business

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