Content management has been simplified
September 15, 2021

Content management has been simplified

Madusanka Balapitiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acoustic Content (formerly IBM Watson Content Hub)

It is widely used within a few selected groups in our IT Section. We use it to call apps by pages within our intranet. These applications are often similar to OCR software that makes a quick view of a file or our software that updates car damage based on photos. This saves managers critical time for the most important tasks.
  • Creating separate pages is easy and straightforward and only requires basic basic knowledge to get started
  • Advanced API calls can be easily built.
  • It doesn't work well with our IBM systems and as you might expect, that seems to be a common problem with IBM products.
  • Application settings are bad and some items are easily accessible and can be buried in menus
  • Approved developer is a simple tool for integrating other end-user applications.
  • It has allowed us to have one-stop-shop and easy-to-use debugging, saving time.
I have never had any experience without IBM applications but I can confirm that compared to other content tools provided by IBM, this is one of the complete packages.

Do you think Acoustic Content delivers good value for the price?

Yes

Are you happy with Acoustic Content's feature set?

Yes

Did Acoustic Content live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acoustic Content go as expected?

Yes

Would you buy Acoustic Content again?

Yes

Fortinet on IBM Cloud, IBM AIX, Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)
It is advisable to create custom designs that call for specific programs and content without giving direct access to those programs. We still have to meet the proposed use case where it should not be used.

Acoustic Content Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
10
Admin section
10
Page templates
10
Library of website themes
9
Mobile optimization / responsive design
9
Publishing workflow
10
Form generator
10
Content taxonomy
10
SEO support
9
Bulk management
10
Availability / breadth of extensions
10
Community / comment management
10
API
10
Internationalization / multi-language
9
Role-based user permissions
9