Action1 - Great endpoint management solution
April 26, 2025
Action1 - Great endpoint management solution

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Action1
I have a fleet of 20 endpoints that are installed in vehicles that I primarily use Action1 with. I also have a separate fleet of 30 endpoints that are in the office that I use Action1 to manage.
Action1 has made my life easier in regards to scheduling updates and security patch management. The free 200 endpoints in real and I encourage smaller IT departments to try them out.
The only features that I am missing while using Action1 is live chat with a user (not as important as I usually have them on a phone call) and file transfer. This has made for some creative problem solving in order to get certain redistributables onto the devices for installs.
While I am currently using the free version of Action1 which does not come with dedicated support, I have used the premium version in the past and the help desk/support was top notch.
Action1 has made my life easier in regards to scheduling updates and security patch management. The free 200 endpoints in real and I encourage smaller IT departments to try them out.
The only features that I am missing while using Action1 is live chat with a user (not as important as I usually have them on a phone call) and file transfer. This has made for some creative problem solving in order to get certain redistributables onto the devices for installs.
While I am currently using the free version of Action1 which does not come with dedicated support, I have used the premium version in the past and the help desk/support was top notch.
Pros
- Patch management
- automatic update scheduling
- remote desktop assistance
Cons
- Live chat with the end user
- File transfer
- Less sneaker netting required for vehicle installed endpoints
Action1 is cheaper then the competitors that I have used.
Do you think Action1 delivers good value for the price?
Yes
Are you happy with Action1's feature set?
Yes
Did Action1 live up to sales and marketing promises?
Yes
Did implementation of Action1 go as expected?
Yes
Would you buy Action1 again?
Yes
Comments
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