Action1 is fantastic feature rich ... and free
April 26, 2025

Action1 is fantastic feature rich ... and free

Rob Chapman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Action1

We have a small satellite office (<10 endpoints) and we have been using the Action1 free tier to support, assist, remotely monitor and patch their endpoints.

Pros

  • remote control / assistance
  • patching Windows Operating Systems
  • Third party application patching
  • Dashboard central overview

Cons

  • I would love to see a file transfer capability
  • multiple monitor/screen support when remoted in could be improved (multiple screens at once)
  • Remote Support, without rdp or port security risks
  • Convenient dashboard showing all endpoints with vulnerabilities
  • Simple deployment of patching both the O/S and third party apps.
Agent deployment is simple (and silent) - once that is done, you're good to go. Everything is simple, centralized and very easy to work with. There isn't one aspect of this platform that requires crawling over forums and Google, it just works!
From a functionality point of view the platforms are very similar, when we worked with NinjaOne they tried the hard push for us to onboard our entire organization. We didn't want that and they refused to scale down to the requirements of our small satellite office (<10 endpoints). Action1 is still free for less than 100 endpoints, so it's very much a no-brainer. Eventually when we review our requirements I can see us moving all of our offices to this platform, they have been very open and pleasant to work with.

Do you think Action1 delivers good value for the price?

Yes

Are you happy with Action1's feature set?

Yes

Did Action1 live up to sales and marketing promises?

Yes

Did implementation of Action1 go as expected?

Yes

Would you buy Action1 again?

Yes

We tried NinjaOne as well as other RMM solutions, Action1 is free for less than 100 endpoints. Free, gratis, it's absolutely incredible and indisposable. For a small installation / office it is quite remarkable. When we tried to get pricing from NinjaOne they refused to cater for a small team but Action1 offered a similar toolset for free. No hitches, no hidden agenda - just absolutely free!

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