On the Fence
October 06, 2022

On the Fence

Naomi Colomb | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Captivate

We use Adobe Captivate to create eLearning modules to supplement/ replace instructor-led facilitation. We are working toward create a more hybrid learning experience that blends self-paced learning and instructor-led training. We are constantly faced with staffing issues on our front line. Having multi-day instructor-led courses creates a hardship for our employees and sometimes delays their ability to get the training they need.
  • The templates and assets make it easier to create a project, instead of having to start from scratch.
  • The ability to create interactive courses in Captivate is a great benefit.
  • The abundance of available resources helps users learn how to use the program.
  • I'm a new Captivate user. Learning how to create interactive courses has been difficult for me.
  • Captivate is not especially intuitive. It's almost intimidating for someone who doesn't have a lot of experience in creating elearning courses.
  • More templates and assets would be great.
  • I wish it was easier to customize the templates to fit the content.
  • Scenario-based elearning
  • Interactivity
  • Templates and assets
  • It's been difficult for our team to learn how to use the program, so it's delayed our ability to produce results quickly.
  • When we do become proficient users, it will open up so many innovative ways to train our workforce.
I haven't had experience with any other authoring tool.

Do you think Adobe Captivate delivers good value for the price?

Not sure

Are you happy with Adobe Captivate's feature set?

Yes

Did Adobe Captivate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Captivate go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Captivate again?

Yes

My team and I primarily train front line employees that are customer facing. We have to teach them how to use various systems and programs to service the customer. Being able to use Captivate to simulate the customer experience with scenario based eLearning and the ability to simulate our systems to give our learners hands-on experience is a great benefit for us.