Adobe Captivate Prime is easy to use, easy to love
February 18, 2021
Adobe Captivate Prime is easy to use, easy to love
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Adobe Captivate Prime
Used Adobe Captivate Prime as a start-up's first learning management system for internal training, to automate recordkeeping, and to retain/version policies and procedures. The company is a vertically integrated manufacturing, distribution and retail firm that operates in a strict regulatory environment. We were looking for a tool to provide training structure and flexibility for employees, and to clarify career pathways through training goals.
- User experience, especially for admins is great
- Various integrations allow for expansion and growth with the business
- Pricing is reasonable for a trusted brand like Adobe
- None really -- this was the best of the three LMS options I reviewed.
- Standardizing practices through more-clear training material -- more efficient labor
- Flexible timing of training, less labor hours
- Improving employee retention
- Less reporting time for managers
Adobe provided exceptional customer support largely by creating a product and marketing that requires very little customer service intervention. Customer service was attentive and followed up regularly.
- SAP Litmos and Docebo LMS
Adobe's user interface, integration options and pricing were the primary reasons we chose Adobe Captivate Prime over Docebo and SAP Litmos. It's a robust software and I have used Adobe Creative Suite extensively in the past, so trust the product quality and customer service. SAP Litmos is also enterprise scale and would have been fine, but I prefer Adobe's UI.