Item: Adobe Learning Manager
Rating: 9
Author: Andy Wong Wing Cho

Use Cases and Deployment Scope

We use Adobe Captivate Prime LMS module to provide learning facilities to employees and managers. This will also keep track on individual learning summary, reporting, employee learning plan and etc. It been rollout to the whole organization with the collaboration effort between HR and IT. With LMS, we have consolidated various platform from different offices for easier tracking of completion training and reporting. There's a cost saving for such consolidation initiative and we also obtained a good discount for mass enrolment to Adobe LMS, LinkedIn/ Adobe learning contents. Mandatory, foundational and soft skills courses available and accessible for all internal employees and contractors.

Pros and Cons

Fast implementation and roll-out to whole organization
Good customer support
Great support from Customer Success Manager

High initial set-up cost and licensing fees for all employees at one go
Once a courses been enrolled by employee, there's no function to remove those courses by themselves.
Mobile version not working very well and some contents not able to load, e.g. Leaderboard, Level.

Return on Investment

Employee able to pick up the skill immediately without waiting for scheduled training.
Saving on maintaining multiple learning platform from various offices.
Easier administration and have a holistic view on the employee completion progress.

Exceptional Examples of Adobe Learning Manager Support

We do not have any major issue on this. So far, we have great support from Customer Success Manager.

Alternatives Considered

LinkedIn Learning (Lynda.com)

Adobe Captivate Prime able to integrate with other learning platforms that Linkedin Learning which does not have the content to offer, which we use it for compliance matter.

Key Insights

Do you think Adobe Learning Manager delivers good value for the price?

Yes

Are you happy with Adobe Learning Manager's feature set?

Yes

Did Adobe Learning Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Learning Manager go as expected?

Yes

Would you buy Adobe Learning Manager again?

Yes

Likelihood to Recommend

It's a good learning platform to reskill the employee needs and allows manager or organization to enroll mandatory courses to all employees. With a single consolidated learning platform, Human Resource department or personnel able to keep track on the employee completion progress as part of the yearly KPI or goal setting.

Great Learning Platform from Adobe Captivate Prime

Overall Satisfaction with Adobe Learning Manager