Marketo is one of the best in class marketing automation platform out there
December 13, 2021

Marketo is one of the best in class marketing automation platform out there

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Adobe Marketo Engage

I have been using Marketo for almost 3 years now and it's been a great tool in managing our lead management requirements and email campaigns. It's very easy to use and it's pretty straightforward. The help docs are a great resource for newbies, as well as the Marketo community. Their help desk is also very helpful with any queries or troubleshooting questions you may have.
  • Smart lists.
  • Creating scheduled email campaigns.
  • Nurture Programs.
  • Managing lead duplicates.
  • Segmentation - this could be improved.
  • Managing objects.
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Other
I use Marketo on our prospecting initiatives mostly. I've used different email program types to execute our programs, either using the Nurture Program or just a simple email program. Both have their advantages and disadvantages depending on the type of email program you are running. For example, the only way to do an A/B test is using an email program, the other way around it is by doing a random sample (which doesn't give you the ability to run a true test).

Do you think Adobe Marketo Engage delivers good value for the price?

Not sure

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Marketo Engage go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Marketo Engage again?

Yes

Marketo suits all types of organizations, whether small or large. It has one of the best integrations in the software space, especially if you use Zoom Info and Salesforce - they work really well together. If you have a large database however sometimes running lists can take forever, that is my only concern.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
6
Ability to test dynamic content
5
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
Not Rated
List management
Not Rated
Triggered drip sequences
Not Rated
Lead nurturing automation
Not Rated
Lead scoring and grading
8
Data quality management
7
Automated sales alerts and tasks
6
Calendaring
Not Rated
Event/webinar marketing
8
Social sharing and campaigns
Not Rated
Dashboards
Not Rated
Standard reports
5
Custom reports
6
API
9
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated