Real User Monitoring.
September 13, 2022

Real User Monitoring.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review

Overall Satisfaction with Akamai mPulse

If you are a person (business/tech) managing a website, you must have in your ecosystem a tool like mPulse: you must know how your website is performing in order to put in place the right countermeasures. I leverage mPulse to help the website's administrators to know what is the performance of the website from a technical and business point of view. Indeed, the product is able to collect technical and, also, business metrics.


  • Real time data: you can know in real time how your website is performing.
  • "What if" functionality to choose, from a business point of view, the right web pages to improve
  • Understanding what are the slow pages and seeing the impact on the global performance from a technical and a business point of view.
  • Waterfall functionality - possibility to go in details to a specific session.


  • The creation of a specific dashboard is not easy. You can leverage the available dashboards but if you need something else is not so easy to achieve.
  • Old UI - the look and feel of the product should be improved. It seems very old.
  • Dashboard for consuming collected data.
  • What if functionality.
  • Choose the right pages to optimize.
Generally speaking, both products allow you to not be blind on your website. Easily, you can see how your website is performing. At the moment, Blue Triangle is better than Akamai for the business part (there are more business metrics collected and many more available dashboards for consuming this kind of data). Moreover, the look and feel and the usability of the Blue Triangle portal is better than Akamai one.

Do you think Akamai mPulse delivers good value for the price?


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Did Akamai mPulse live up to sales and marketing promises?


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Would you buy Akamai mPulse again?


In general, if you manage a website, you must have a real user monitoring tool. mPulse is one of the leaders in the market, so if you use this product, you can count on the reliability of the product itself. Personally, I think that if you need to collect technical KPIs, mPulse is a good choice. If on top of technical metrics, you want to collect also business KPIs, potentially there are other products doing this better.


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