AlertMedia Review
June 24, 2025

AlertMedia Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with AlertMedia

We needed a comprehensive solution to quickly reach potentially thousands of people in several different countries. We had challenges with finding a single solution that would allow granular access, but at the same time provide multimodal communications. And, an app would be nice.

Pros

  • Supports multiple countries with local or short code access numbers
  • Very quickly sends multimodal messages simultaneously
  • Provides good feedback for message sending, including options to resend to non-responsive people
  • Very good Threat Intelligence options, including immediate notifications through subscriptions, and weekly TI summaries.

Cons

  • The options for Threat Intelligence management through notifications could be a little better, including options to forward a link to a TI alert (not requiring login) to those in a TI affected area.
  • Some improvement in sorting options, although current options are useful.
  • Better integration with digital signage and other display platforms by providing an option for shortened messaging specifically for these devices as an option in the new notification screen.
Overall usability is very good. There is some room for improvement for automatic language translation of the administration website for global language support, apart from the built-in translation tools in the web browser.
AlertMedia slightly edges out Rave for general notifications; Plus, AlertMedia has a very robust Threat Intelligence features that I'm not aware that Rave has.

Do you think AlertMedia delivers good value for the price?

Yes

Are you happy with AlertMedia's feature set?

Yes

Did AlertMedia live up to sales and marketing promises?

Yes

Did implementation of AlertMedia go as expected?

No

Would you buy AlertMedia again?

Yes

AlertMedia is absolutely critical for any type of emergency or weather-related situation where immediate notification is required. It is also valuable as a secondary collaboration source for management discussion and decisions. Finally, it is well suited for business continuity scenarios where typical communications platforms are unavailable.

AlertMedia Feature Ratings

Emergency Notification System
9.1
Mass Notification
10
Multi-Channel Delivery
10
Customization and Templates
10
Geo-Targeting
7
Multi-Language Support
7
Emergency Contacts Database
10
Two-Way Communication
10
Notification Reporting and Analytics
10
Integration with External Systems
7
Mobile Notifications
10

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