AlienVault is engineering friendly
April 11, 2019

AlienVault is engineering friendly

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Software Version

USM Appliance (On-Premises)

Overall Satisfaction with AlienVault USM

We use AlienVault to monitor client networks for security alerts and relay that to the client in an informed way due to the vast amount of information gathered by AlienVault. We deploy an AIO to a client and that feeds to our fed server to get all alarms centralised to one place for analysis by our SOC.
  • It clearly displays all information in an alarm/event
  • Very customisable for any needs you may have
  • Great support team who are easy to contact and great when helping
  • You need a high level of Linux knowledge to be able to use AlienVault to it's fullest potential
  • The USM can be quite fragile and crash unpredictably
  • Multiple bugs in the backend mean you need to bypass some functions/actions
It is easy for engineers to work on. All the information provided to the SOC is clear allowing them more time to research alarms and be informed when informing a client. It scales well as we grow our client base and company and very easy to adapt to the evolving technologies.