AlienVault USM is wonderful!
April 12, 2019

AlienVault USM is wonderful!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

USM Anywhere (SaaS)

Overall Satisfaction with AlienVault USM

AlienVault USM is used primarily by our network engineering staff in our infrastructure department. The application is used for log collection from VMware, Active Directory, Microsoft applications such as MS Exchange 2010/2016, and some of our specialized insurance applications. We also use it for NIDS and Palo Alto firewall log collection. Vulnerability scanning helps us to identify possible security issues on our systems for which we can then patch and upgrade accordingly. We generate quarterly security reports for management staff to review as well.
  • Vulnerability scanning
  • Network Intrusion Detection
  • Log collection from a variety of products
  • Support is not very fast to respond and their resolutions are weak.
  • NIDS support with Cisco UCS
  • Feature Request: automatic report processing for which the report is emailed
AlienVault USM was the most competitive in terms of price compared to the amount of services received within the application. We received more than a SIEM, unlike other products whom charge premium price for far less functionality and features. The sales and support engineers were fantastic during the evaluation process. Coming into AlienVault USM, I did not know anything about SIEM. Their sales engineers gave me a "101" rundown of SIEM solutions and helped me understand what I was looking for in a product.
Our organization is an insurance brokerage and we require log storage of all systems up to 3 years per compliance. We love the ability to generate vulnerability reports for which we can identify security and patching issues on our systems. Asset management reports are fantastic when our security auditors are on site.