Aline Review
December 03, 2024

Aline Review

Andy Eckstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Sherpa by Aline

Overall Satisfaction with Aline

Aline is our customer relationship management (CRM) system that we use at our assisted living and memory care community. It keeps track of our leads and provides several reports that are beneficial to me, our executive director, and our corporate office.

Pros

  • user friendly
  • provides reports
  • great customer service
  • app is great for on the go
  • When we started with Aline (formerly Sherpa) 4 years ago, our census was around 70% and in early 2024 we hit 100% occupancy for the first time since our community opened 15 years ago. Aline (formerly Sherpa) definitely contributed to our success!
Anytime I have needed support they have been prompt and easily fixed my problems.
It is extremely user friendly.

Do you think Aline delivers good value for the price?

Yes

Are you happy with Aline's feature set?

Yes

Did Aline live up to sales and marketing promises?

Yes

Did implementation of Aline go as expected?

Yes

Would you buy Aline again?

Yes

It is much more user friendly than any other CRM that I have ever used.

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