Alvaria, Managing Your time on Your Own
June 21, 2022

Alvaria, Managing Your time on Your Own

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Alvaria Compliant Outreach (Noble Systems)

I use Alvaria to put in time off requests, manage my daily schedule, and to correct any discrepancies with my schedule.
  • Calculates time off balances
  • Calculates available group allowances for time off requests
  • Documents when I take breaks and the duration of those breaks/lunches
  • It could show more info on the home page, not just the daily schedule
  • At times the website runs a little slow
  • The mobile app could be easier to navigate as well
  • Adherence view
  • Personal Accounts (time off balance)
  • Request Viewer (to see if time off request has been approved)
I haven't really used any other systems like this (that I can recall). Alvaria is the first, but I like it so far. I didn't choose this program it's just the one my company uses but it is pretty helpful and convenient to manage my time myself instead of depending on someone else to do it for me.

Do you think Alvaria Compliant Outreach delivers good value for the price?

Not sure

Are you happy with Alvaria Compliant Outreach's feature set?

Yes

Did Alvaria Compliant Outreach live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Alvaria Compliant Outreach go as expected?

I wasn't involved with the implementation phase

Would you buy Alvaria Compliant Outreach again?

Yes

It's a pretty convenient tool. Sometimes I accidentally go a bit over on my break and instead of waiting for leadership to report the attendance occurrence to me, I can just check it on Alvaria.

Alvaria Compliant Outreach Feature Ratings

Agent dashboard
8
Validate callers
Not Rated
Outbound response
Not Rated
Call forwarding
Not Rated
Click-to-call (CTC)
Not Rated
Warm transfer
Not Rated
Predictive dialing
Not Rated
Interactive voice response
Not Rated
REST APIs
Not Rated
Call scripts
Not Rated
Call tracking
Not Rated
Multichannel integration
Not Rated
CRM software integration
Not Rated
Inbound call routing
Not Rated
Omnichannel inbound routing
Not Rated
Recording
Not Rated
Quality management
Not Rated
Call analytics
Not Rated
Historical reporting
Not Rated
Live reporting
Not Rated
Customer surveys
Not Rated
Customer interaction analytics
Not Rated