Overall Satisfaction with Anaplan
We are using Anaplan since last 9 years, and currently 30+business use case model in use. Before Anaplan, we had to consolidate 100+ spreadsheet from asset managers from various location to be collected/combined to produce one top level report by Fund and Group, more time was spent on data collection, error checking, and reporting. After Anaplan, zero time spent for reporting as anaplan is powerful enough to produce real time consolidated reports, one platform to manage 100+ properties. Key use cases are below, a.Real Estate - using Anaplan to underwrite new properties to see the ROI and budget/forecast the revenue/expenses for the existing 100+ properties across European b.Expenses Calculation - using Anaplan to budget/forecast the people and non people costs(salary of the FTE\contractors and expenses such as Capex\Opex) for the 3 countries (UK, Ireland, and Canada) c.Profit and Loss from selling an insurance product - using Anaplan to set up the target for the Canada Market and forecast the P&L for the next 2 years based on the historical performance of the products.
- Customer support is excellent. All clarifications related to products are mostly answered within few hours.
- Continuous product improvement, such as adding new features. In the last 5 years, I have seen more than 50+ new features be released.
- Cloud-based planning tool, which provides users the flexibility to access Anaplan from anywhere in the world.
- User security, which controls user access with read-and-write capabilities.
- I believe there is room for improvement when it comes to UI, recent NUX release largely covered most of the gaps, still improvement required it to make more user friendly
- Some functionalities which exist in excel are not available and had to find a workaround which is not super complex.
- As a cloud-based platform the developers, as well as the users, can easily access it from anywhere in the world.
- Connecting multiple business processes helps to see what's happening in other areas and make decisions faster.
- Governance over access of product/market, ability to control read access of sensitive data
- Planning time reduced. Ability to what-if scenario plan adds more value to the business and helps planners come up with the best forecast.
- Data consolidation time reduced to zero from a week.
- One Single Source of Truth for everyone, one platform for all use cases and all user roles
- Governance over user access and control is excellent
We used to plan everything in Excel. The problems we faced were data consolidation, slowness, multiple sheets, no real time reporting and access. With the help of Anaplan, users across globe able to collaborate in real time and plan to achieve business goal.
Do you think Anaplan delivers good value for the price?
Yes
Are you happy with Anaplan's feature set?
Yes
Did Anaplan live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Anaplan go as expected?
Yes
Would you buy Anaplan again?
Yes
Anaplan Feature Ratings
Using Anaplan
- Finance
- Sales Planning
- HR
11 - I believe for successful Anaplan Implementation, Anaplan L2/L3/Solution Architect certified people are needed, people with Anaplan L3/Model Builder certificate is good enough to support regular Business as usual activities.
- Insurance P&L
- Expenses Forecasting & Budgeting
- Real Estate Cashflow
- Underwriting Properties to see the Return on Investment
- Driver Based Planning model for running various what if scenario's
Evaluating Anaplan and Competitors
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
We were looking for one cloud based solution as finance strategic tool to implement across various business domain use cases, the solution has to be cloud based connected and ease of use.
Anaplan Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We did not buy premium support, I believe it because Anaplan treats everyone in the same way, wants everyone to be successful.
Yes - Yes I remember reporting a bug a year back and was acknowledged/resolved within a week.