Weak Spam Filtering
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November 19, 2019

Weak Spam Filtering

Score 4 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with AppRiver

We were using it to cut down on the amount of spam we were receiving. It helped us to minimize these malicious emails that cost our company time and money.
  • There are a lot of options for filtering. You can do so by domain, email, and even countries.
  • It didn't block spam well enough. We constantly had spam and spoofed emails come through that many people thought were legitimate. Became a bit of a problem for us.
  • Emails got through that were blatantly scams if you looked at the headers, but the content was believable and we had users who believed and we lost thousands of dollars due to a scam. It really should've blocked the addresses they were coming from, but it didn't.
SpamTitan doesn't have as much granular settings, but it is far superior at blocking malicious emails.
Their team seemed knowledgeable, but their suggestions rarely helped.

Do you think AppRiver delivers good value for the price?

No

Are you happy with AppRiver's feature set?

No

Did AppRiver live up to sales and marketing promises?

No

Did implementation of AppRiver go as expected?

Yes

Would you buy AppRiver again?

No

AppRiver is supposed to be good for blocking spam, but it let a lot through that it should have caught.

AppRiver Feature Ratings

Anti-malware
8
Cusomizability
8
Threat Detection
3
Sandboxing
4
End-to-End Encryption
8
Management Tools
6