Get to the bottom of our IT costs with Apptio
November 09, 2022

Get to the bottom of our IT costs with Apptio

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

ApptioOne

Modules Used

  • Cost Analytics (formerly Cost Transparency)
  • IT Financial Management Foundation

Overall Satisfaction with ApptioOne

We used it to help drive cost savings across the business. We found that it was a powerful tool to give insights into where we were spending dollars on IT. The insights that we gained allowed us to trim costs on services and apps that were no longer providing value to the business. Apptio is now a core piece of our monthly financial process.

Pros

  • Giving you insights into what is driving cost to apps and services
  • The ability to hold other parts of the business accountable for IT spend
  • Give service owners the ability to control their costs by seeing where it's coming from.

Cons

  • Better integration to other tools
  • Reporting surface could be revamped to be more modern
  • On demand report building for end users
We are able to take multiple different file types and normalize them inside of Apptio to give one full picture of our IT spend.
  • Helped give us control on what services are spending
  • Allowed us to charge our other lines of business for their IT spend
  • Stop paying for servers and apps that are no longer in use
Sometimes Apptio support does not solve issues in the fastest manner. There are a lot of bugs that we ran into and we sometimes get a response that it is a bug in Apptio and that there is no solution. They do a good job however give workarounds in those situations.
  • Cloudability
We are able to see our IT spend as a whole all in one place. This allows us to make business decisions in a proactive manner rather than being reactive.
I have only used Apptio for IT costing

Do you think IBM Apptio delivers good value for the price?

Yes

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

Yes

Did implementation of IBM Apptio go as expected?

Yes

Would you buy IBM Apptio again?

Yes

Anyone that is looking to get more transparency in their IT spend. With Apptio they can help identify where IT spend is being consumed and by who. Apptio helps keep the consumers of IT accountable for the costs that they acquire. Apptio can also be very helpful if you are a service based business to keep those costs in line.

Comments

  • Reid Carlock | TrustRadius Reviewer
    Thank you for taking the time to leave us such a great review! We’re happy to hear that ApptioOne has been beneficial for your company. Thank you again!

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