Just a small homeless shelter playing around with big kid software.
July 14, 2020

Just a small homeless shelter playing around with big kid software.

Tara Feurtado | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Apricot Core

Overall Satisfaction with Apricot by Social Solutions

Bethlehem Inn is an emergency homeless shelter for adults and families. We have two programs, each program consists of individual case management including action plans, self-sufficiency tracking, and narratives. Our entire Program's departments use Apricot in order to create records for each client coming in and keep track of case management narratives during a person's stay.
  • Having a cloud based case management software is a huge plus.
  • Having a blank canvas so we can create the software the way we want it to look.
  • Having the Arizona Self Sufficiency matrix already a form to use has been huge.
  • Capability of a dashboard.
  • Capability of a form that is a text box that does not limit text.
  • An easier way to track who has intake matrices and who does not. Comparing data is a challenge.
  • Through Matrix data and reports we have been able to show in graph form some successes and areas of opportunity.
  • Through reports, we have been able to present to other agencies the number of clients in their programs that have come through our doors. This is helpful in opening the door to start a dialogue on contracts.
Utilizing the additional supports of one on one report building help, we have been able to shape reports to look like we need them to look. There are still edits that need to be made.
We have never had anything else. Before we just used a sorry version of Business Contact Manager and each client was considered a contact.
Apricot has been a great case management software for our agency. There are not a lot of software options for homeless shelters, as most are geared towards educational programs. One of the biggest challenges is for each client that we see, we need to be able to read their entire story that is in text form like a book. Currently,
that option doesn't exist.