Go Get Them Cowboy!
November 30, 2021

Go Get Them Cowboy!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Apricot Essentials

Overall Satisfaction with Apricot by Social Solutions

We use the Apricot database for service, support and reports.
  • Support tracking
  • Various Services tracking
  • Reports
  • When Social Solutions update the site, it some time messed up my reports.
  • I should be able to adjust some of the data layouts myself instead of having Apricot by Social Solutions do it.
  • Good tracking.
  • Good reports tracking and creating.
  • Updates sometimes affect my reports.
We do reports but it does not help secure more funding.
We have not used any other database program.

Do you think Bonterra Case Management delivers good value for the price?

Yes

Are you happy with Bonterra Case Management's feature set?

Yes

Did Bonterra Case Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Case Management go as expected?

Yes

Would you buy Bonterra Case Management again?

Yes

It works for services, support and report tracking.