A lot of functionality and ways to customize!
August 30, 2020
A lot of functionality and ways to customize!
Score 7 out of 10
Vetted Review
Verified User
Software Version
Apricot Core
Overall Satisfaction with Apricot by Social Solutions
Apricot is currently used as our case management software across the organization. It is utilized for client profiles, case notes, surveys, and working to use it for volunteers as well. It allows us to store extensive information about our clients that easily accessible to everyone in the organization. It also allows us to run reports to better understand the population we are working with and other important data to our organization and partners.
- Customizable
- Reports
- Form logic
- Once you've built out your system, it's hard to change without losing data.
- The support has been mediocre and less than was portrayed when selling the product.
- It can be somewhat clunky and takes practice to be able to use it well.
- Data is more accurate and uniform.
- Provides for a deeper level of accountability with staff.
We are working towards this goal, but have not fully achieved it. We are able to get basic client demographics, caseloads and services provided, but still working to determine how to better capture data for such an extremely transient client base.
Allows us to capture the data requested from our primary grantors and secure further funding.