Apricot - Excellent Software for nonprofit program tracking
December 19, 2020
Apricot - Excellent Software for nonprofit program tracking
Score 10 out of 10
Vetted Review
Verified User
Software Version
Apricot Essentials
Overall Satisfaction with Apricot by Social Solutions
Revitalize T-Town is a nonprofit that provides free home repairs for low-income homeowners. We use Apricot as a database to store data for all of our clients including contact information, project details, start and completion dates, before and after photos and more.
- It is very user friendly
- Excellent Customer Service
- Easy to Navigate
- Great reporting data
- Safe place to store all client data
- User friendly software for all staff
Apricot has allowed us to collect data for our projects/clients that can be used to pull reports to provide to our funders. For example, we are able to track the amount of time a client remains on our waiting list prior to receiving services and compare that to data from previous years. This data is beneficial to show to funders to show the way their funding has shortened waiting list time.
Additionally, we also track addresses of our clients to show funders the numbers of clients on our waiting list in different areas of our city. This allows us to show where the need is greatest.
Apricot has allowed us to collect data through reports that we can use in grants to request funding from current and potential donors. For example, in a recent grant request, we provided the funder with the number of days clients spend on our waiting list for Safe at Home repairs averaged through the past fiscal year. We presented them with a goal of shortening this waiting list time as the need for increased funding.
We used Salsa in the past and had a negative experience. The software was not user friendly and did not provide what we needed for our program tracking.
Prior to that, we used evernote to share information between staff members. However, our capabilities were limited and reporting was not possible.