Item: Bonterra Apricot
Rating: 10
Author: Kelly Moss

Overall Satisfaction with Apricot by Social Solutions

Use Cases and Deployment Scope

Revitalize T-Town is a nonprofit that provides free home repairs for low-income homeowners. We use Apricot as a database to store data for all of our clients including contact information, project details, start and completion dates, before and after photos and more.

Pros and Cons

Pros

It is very user friendly
Excellent Customer Service
Easy to Navigate

Return on Investment

Great reporting data
Safe place to store all client data
User friendly software for all staff

Program Delivery

Apricot has allowed us to collect data for our projects/clients that can be used to pull reports to provide to our funders. For example, we are able to track the amount of time a client remains on our waiting list prior to receiving services and compare that to data from previous years. This data is beneficial to show to funders to show the way their funding has shortened waiting list time.

Additionally, we also track addresses of our clients to show funders the numbers of clients on our waiting list in different areas of our city. This allows us to show where the need is greatest.

Diversified Funding

Apricot has allowed us to collect data through reports that we can use in grants to request funding from current and potential donors. For example, in a recent grant request, we provided the funder with the number of days clients spend on our waiting list for Safe at Home repairs averaged through the past fiscal year. We presented them with a goal of shortening this waiting list time as the need for increased funding.

Alternatives Considered

We used Salsa in the past and had a negative experience. The software was not user friendly and did not provide what we needed for our program tracking.

Prior to that, we used evernote to share information between staff members. However, our capabilities were limited and reporting was not possible.

Other Software Used

NeonCRM

Likelihood to Recommend

Apricot is great for use by a nonprofit organization looking to create a database to track all of their clients/projects. Forms can be created that cater specifically to what you need to track. Form creation is very easy. The reporting feature is also great and provides great data for us to use in our grants to seek more funding for future products.

Comments

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Apricot - Excellent Software for nonprofit program tracking

Software Version