Overall Satisfaction with Apricot by Social Solutions
Our agency uses Apricot for all of our senior services departments within the agency. This makes up about 1/3 of the company. It allows us to keep track of the services our agency is provided for our clients across the agency.
- Apricot allows for simple access and tracking of each client across the agency so all necessary staff can understand a client's full story.
- Allows us to track a client’s involvement with activities and attendance in programs.
- Allows quick reference and transfer of calls from clients to the correct case manager.
- A function that would automatically update a “Today’s Date” option for anytime the record is updated.
- Being able to condense the various fields when laying out a form would be wonderful. There tends to be much-wasted space on a page due to the way the fields default to their size.
- We have been able to create reports for grants and account reporting so much more easily than with previous systems.
- It has become much easier for us to keep track of what staff are working with each client and in what capacity.
It works well for keeping track of interactions with clients across an agency and staff. It also works well for keeping attendance for various activities.
Apricot by Social Solutions Support
Apricot support is always very eager to support us but isn’t always able to be very flexible in our needs or the way we manage the data.