Overall Satisfaction with Apricot by Social Solutions
Our agency uses Apricot for all of our senior services departments within the agency. This makes up about 1/3 of the company. It allows us to keep track of the services our agency is provided for our clients across the agency.
- Apricot allows for simple access and tracking of each client across the agency so all necessary staff can understand a client's full story.
- Allows us to track a client’s involvement with activities and attendance in programs.
- Allows quick reference and transfer of calls from clients to the correct case manager.
- A function that would automatically update a “Today’s Date” option for anytime the record is updated.
- Being able to condense the various fields when laying out a form would be wonderful. There tends to be much-wasted space on a page due to the way the fields default to their size.
- We have been able to create reports for grants and account reporting so much more easily than with previous systems.
- It has become much easier for us to keep track of what staff are working with each client and in what capacity.