Item: Archie
Rating: 8
Author: Vivian Spencer

Overall Satisfaction with Archie

Use Cases and Deployment Scope

We introduced Archie to have a better process for our team to find available desks, know when others will be at the office, and manage meeting room reservations in a more organized way.

Pros and Cons

Pros

Their customer service team is always helpful and fast in replying via chat or email.
The platform is exceptionally easy to use and customize to our needs.
It integrates with Microsoft Teams and Outlook

Cons

There are occasional bugs or usability issues, mainly on new features
You cannot create specific hybrid policies (eg: minimum office days required per week) within the platform

Return on Investment

Easy to spot if the office space is used efficiently (not underused, but no day exceeding capacity either)

Usability

The app works great on mobile, room displays, web... it's a simple experience which helps a lot as our team actually enjoying using it and it's not something "we have to do".

Key Insights

Do you think Archie delivers good value for the price?

Yes

Are you happy with Archie's feature set?

Yes

Did Archie live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Archie go as expected?

Yes

Would you buy Archie again?

Yes

Flexible workspaces, coworking spaces, companies like us running on a hyrbid schedule, basically any scneario where you want to optimize desk/room usage and organize how people schedule their office days.

Comments

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Positive experience