An Honest Neos Review
April 03, 2025

An Honest Neos Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Neos Essentials

Overall Satisfaction with Assembly Neos

I use Neos to manage all of my active cases. It helps me keep track of everything including client communication, important documents, financials, and everything needed for the case. It can be accessed from anywhere so I can look things up as needed even when I am not in the office.

Pros

  • Cloud based so it updates in real time.
  • Easy to use.
  • All information is in one place.

Cons

  • The search feature can be difficult.
  • Visibility.
  • Financials can be difficult to sort.
  • The price of the product seems high compared to what we receive.
Overall Assembly Neos is generally an easy product to use. The search function could use some improving. Neos is frequently making updates to improve the product but the new changes are not always completely clear and it's sometimes frustrating to have to learn a new way to do something.
  • Assembly Neos
Our firm previously used Needles. We tend to still prefer Needles to Neos. The main improvement with Neos is that it is cloud based.

Do you think Assembly Neos delivers good value for the price?

No

Are you happy with Assembly Neos's feature set?

Yes

Did Assembly Neos live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Assembly Neos go as expected?

No

Would you buy Assembly Neos again?

No

Neos is great for managing all of your cases in one place. Being a cloud based product is helpful when you need to access information while you are out of the office. I do not believe a small firm would need this complex of a product to manage their cases.

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