Overall Satisfaction with Atlassian JIRA
We use JIRA for several applications including software development project coordination, bug tracking, purchase request management, and HelpDesk ticketing.
- JIRA is an extremely flexible and feature rich issue tracking software package.
- The ability to extend the feature set through plugins and custom code as well as the comprehensive workflow settings make JIRA a great choice for any task tracking application.
- Easy integration with other Atlassian products as well as third party version control and authentication systems.
- I would like to see more fine grained control over event notifications.
- Increased visibility into the product development roadmap.
- Fewer support contract lapses due to missed renewal dates.
It is a highly flexible, feature rich, cost competitive software package.
Great choice for any workflow based task management application.