Auth0 - The clear winner in Authentication and Identity Management.
March 26, 2021

Auth0 - The clear winner in Authentication and Identity Management.

Brady Perry | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Okta

Auth0 is being used directly in our product to for fully managed Authentication, Authorization, and Identity Management. These are major areas of a software business which must be done right in order to ensure security of users and their data, as well as our product as a whole. Auth0 makes solving these important issues a breeze, mitigating complexity and time spent on these issues.

Pros

  • Intuitive dashboard which allows management of applications, users, and auth-flows.
  • Great documentation.
  • Great developer community which the Auth0 team is actively engaged in.
  • Top of the line customer support.

Cons

  • Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
  • Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.
  • Development time has been allocated to the more core parts of our business.
  • We are confident in the security of our user's accounts and their data.
  • Auth0's login flows are customizable which means that we don't have to worry about users being confused when logging in/changing their passwords, and we didn't event have to spend that much time configuring this. (Full in-house development for login could take weeks to get right.)
Auth0 was just a lighter lift to get going. As mentioned previously, their documentation was robust, easy to read, and had exactly my use-case among many others. I recently read that Okta is acquiring Auth0 - this would have been a no-brainer for me if I was Okta. Congrats to the Auth0 Team!!
Auth0 solved just about every issue we were facing when it came to Authentication and Identity management. I was spending an embarrassing amount of time trying to "roll-my-own auth." I found more and more that I was spending a lot of time in the Auth0 docs trying to learn best practices and realized "hey, why am I not just using this product." If you are trying to solve problems in this area of your business, Auth0 is the best choice that I could find.

Auth0 Feature Ratings

Customer Identity and Access Management (CIAM) ()
Not Rated
Identity Management
10.0
ID-Management Access Control
10
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10

Configuring Okta

I haven't found anything yet that i wasn't able to do. Some things were a bit tricky and seemed a bit hacky, namely automating password-resets on user onboarding (I felt that a standard welcome email with ability to change password made more sense than configuring a password reset email to be responsive to the context), but in the end I was able to accomplish what was necessary.

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