Overall Satisfaction with The Okta Identity Cloud
Auth0 is being used directly in our product to for fully managed Authentication, Authorization, and Identity Management. These are major areas of a software business which must be done right in order to ensure security of users and their data, as well as our product as a whole. Auth0 makes solving these important issues a breeze, mitigating complexity and time spent on these issues.
- Intuitive dashboard which allows management of applications, users, and auth-flows.
- Great documentation.
- Great developer community which the Auth0 team is actively engaged in.
- Top of the line customer support.
- Price point for ALL features can get a bit pricey. But they have a startup plan which helps big time. Developer plans start at $23/mo and do not include all features.
- Actions, rules, hooks, and email customization are great features, but the UI is a bit tough sometimes, not very responsive to screen size and code editors are cut off in a difficult place to maneuver.
- Development time has been allocated to the more core parts of our business.
- We are confident in the security of our user's accounts and their data.
- Auth0's login flows are customizable which means that we don't have to worry about users being confused when logging in/changing their passwords, and we didn't event have to spend that much time configuring this. (Full in-house development for login could take weeks to get right.)
Auth0 was just a lighter lift to get going. As mentioned previously, their documentation was robust, easy to read, and had exactly my use-case among many others. I recently read that Okta is acquiring Auth0 - this would have been a no-brainer for me if I was Okta. Congrats to the Auth0 Team!!