Avanan is a terrific email filtering solution
May 29, 2021

Avanan is a terrific email filtering solution

Ken Thompson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avanan

Avanan is currently being used across our entire organization. The spam/phishing filtering alone has had a tremendous impact. Our users no longer spend a significant portion of their day sifting through email noise to get to essential communications. With the number of users in our organization, we're talking about thousands of messages per day.
  • Excellent anti phishing/anti spam filtering.
  • Excellent customer support.
  • Excellent anti malware.
  • The user interface is a bit cumbersome.
  • Semi steep learning curve.
  • Creating custom filters could be easier.
  • Increased efficiency of our users.
  • Improved risk mitigation.
There have been several times that I've had to contact Avanan support and they've always been very responsive. They acknowledge my situation within a few hours and typically have a fix for my issue within a few days.

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As previously stated, the user interface could use some work. Overall, I find it satisfactory, but there is definitely room for improvement. The learning curve is a bit steep, but over time it becomes less of an issue.
As previously stated, we use Avanan primarily for anti-spam/phishing filtering. We couldn't happier with its performance in this respect. The anti-malware module is more difficult to rate as we also use Microsoft's O365 anti-malware, but we haven't had a situation where malware has made it through to our users.

Avanan Feature Ratings

Data Loss Protection
Threat Detection
Not Rated
End-to-End Encryption
Not Rated
Management Tools