Avanan - Protection you need
May 29, 2021

Avanan - Protection you need

Paul Maranzano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Avanan

We use it across all customers. Drops in and easily sits there working side by side with existing products. The issue we faced was that a regular spam filter didn't stop phishing emails. Customers constantly questioned our ability to support them simply because phishing emails get through. Enabling Avanan has solved this problem.
  • Great Support
  • Easy to use
  • Plugs in to multiple platforms
  • Highly effective
  • Lack of quarantine reports
  • 14 day trial only
  • More powerful widgets
  • Improve risk mitigation
  • Improve repour between outsourced IT and customer
  • Increased effectiveness of spam filter
Support has always been there for me, they take on suggestions and product improvements quite seriously. I've spoken to techs and you can tell that they care about the product and the service in which they deliver. Avanan support is always responsive in everything I throw them and in most cases they don't tell me how to build out a widget or custom query, they actually do it for me and send it to me.

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Usability is so easy. It was a quick configuration with entering in some credentials, accepting terms and permissions and before you know it it's already going through and taking a look at existing emails. Portal is very easy to use and there are always updates with decent logs. The new UI is great and highly intuitive.
We bundle Avanan into all our customer offerings now as it's simply a small cost to cover such a high risk within the business. We position it from a bundled cost so the customer doesn't question the product or need of the product. The impersonation attempt report is great to run to get the point across to decision-makers for any customers where we need to add it as a value-add.

Avanan Feature Ratings

Data Loss Protection
Threat Detection
End-to-End Encryption
Management Tools