Avanan, email security for the future
November 18, 2021
Avanan, email security for the future
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avanan
Avanan is catching malware and phishing attempts that our two other mainstream mail security programs are not filtering out at a fraction of the cost. It can also learn and retroactively pull items from a user's mailbox, which is not an option for either of our other email security suites. We also get a regular report prompting us to get into the system to review any items the AI did not remediate. Because of machine learning, we are spending less and less time in the Avanan portal each week as Avanan learns how we want to address certain occurrences. We have not had a help desk ticket opened for receiving a phishing email since we went live.
- The fact that it uses AI and machine learning eases the process of setting it up
- the fact that it resides in our 365 tenant makes it resolution time very fast
- Avanan is catching malware and phishing attempts that our two other mainstream mail security programs do not
- It can also learn and retroactively pull items from a user's mailbox
- We also get a regular report prompting us to get into the system to review any items the AI did not remediate
- we are spending less and less time in the Avanan portal each week as Avanan learns how we want to address certain occurrences
- Sometimes our tenant double prompts us when logging in
- There were some minor problems setting us up as we have multiple 365 tenants within our company
- It takes some time to train it on false positives
- Machine learning
- Artificial Intelligence
- Ability to recall items in a user's mailbox quickly and easily
- Ease of use and setup
- Regular progress reports
- Preconfigured security filters
- Ability to customize security filters
- Less time spent cleaning spam from users mailboxes
- Less time managing our filtering
- More secure email environment
Avanan just catches stuff that CES does not even after talking to TAC for assistance in configuring policies and such
Do you think Avanan delivers good value for the price?
Yes
Are you happy with Avanan's feature set?
Yes
Did Avanan live up to sales and marketing promises?
Yes
Did implementation of Avanan go as expected?
Yes
Would you buy Avanan again?
Yes