Avanan offers the best protection of any solution I have ever used or tested.
November 24, 2021

Avanan offers the best protection of any solution I have ever used or tested.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avanan

Microsoft's ATP was letting far too many phishing emails through while frequently blocking legitimate emails so we began a search for a new email security product. We demoed multiple solutions but chose Avanan because not only did it provide higher effectiveness than anything else it also required the least amount of effort to implement with little tuning from the base config. Our Helpdesk is no longer receiving multiple tickets a week to restore a falsely quarantined email and we stopped paying for ATP which helped recover some of the costs of deploying Avanan.

Effectiveness aside one of the really standout features of Avanan is the intelligence and analysis you get around your emails. There is no guessing as to what caused a message to be blocked or delivered. Every email shows you the complete chain of analysis with opportunities to dive in deeper so you really know how to address any issues. We were even able to discover some external systems that were using our email domain but had not been added to our SPF.
  • Extremely effective at blocking malicious emails.
  • Extremely low false positive rate.
  • Excellent email analysis tools.
  • Easy remediation of emails.
  • Supports Office 365 and Google Workspace and even multiple instances of each.
  • New UI release still has some bugs to work out.
  • Avanan is API based so EOP is still in use and may require additional scrutiny.
  • High catch rate of malicious emails.
  • Low false positives.
  • Great visibility into email delivery actions.
  • Fewer helpdesk tickets.
  • We were able to cancel ATP which covered a good portion of our Avanan cost.
Area 1 Horizon was overall good but we had a few phishing campaigns that made it through to our users and it still had some false positives. There was also far less detail on why an email was allowed or blocked. We also demoed Great Horn which provided excellent email analysis but would have required an extraordinary amount of tuning that we just couldn't accommodate.

Do you think Avanan delivers good value for the price?


Are you happy with Avanan's feature set?


Did Avanan live up to sales and marketing promises?


Did implementation of Avanan go as expected?


Would you buy Avanan again?


We have multiple Office 365 instances and multiple Google Workspace instances and Avanan has an MSP portal so we can see stats from all environments in one dashboard and it's easy to drill down into each instance. Avanan is not a gateway product so you may still find yourself investigating in the Microsoft tools. This is where some tuning can come into play as you may relax your Microsoft policies so that Avanan can perform the blocking. This is especially true if you have made many customizations from the Microsoft defaults.

Avanan Feature Ratings

Data Loss Protection
Threat Detection
Management Tools