AIMS Review for Retail HQ
March 29, 2016

AIMS Review for Retail HQ

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Avatier Identity Management Software Suite

Avatier Identity Management Software Suite is being used across the whole company for password management and terminations. We also have all temporary associates and third party consultants using it as well.

Pros

  • Allows us to set users accounts to termination at any given time.
  • Allows us to let end users manage their own account with little work for our help desk team.

Cons

  • Added types of connections such as different types of LDAP.
  • Different methods of communication when a new version changes.
  • The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.
It is well suited for your businesses core environment areas for day to day business. On the other side, being in a retail company we feel it's less appropriate for use in our PCI environment for assisting in managing end users' authentication.

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