Very good Call Center system.
Overall Satisfaction with Avaya Call Center Elite
Inbound call center with reporting and voice recording.
- Skill-based routing.
- Redundancy
- Feature-rich.
- Stability
- Integration with digital channels.
- Improve customer experience.
- Cisco Unified Communications Manager (Call Manager)
Avaya's feature is better and has better local partner support.
Do you think Avaya Call Center Elite delivers good value for the price?
Yes
Are you happy with Avaya Call Center Elite's feature set?
Yes
Did Avaya Call Center Elite live up to sales and marketing promises?
Yes
Did implementation of Avaya Call Center Elite go as expected?
Yes
Would you buy Avaya Call Center Elite again?
Yes