Overall Satisfaction with Avaya Call Center Elite
Contact Center Elite provides ACD for our company.
- Excellent call routing.
- Easy logic and programming.
- Highly stable platform.
- Easier IVR flow integration.
- It has helped us meet our customer experience requirements enabling our associates to meet client needs.
Do you think Avaya Call Center Elite delivers good value for the price?
Yes
Are you happy with Avaya Call Center Elite's feature set?
Yes
Did Avaya Call Center Elite live up to sales and marketing promises?
Yes
Did implementation of Avaya Call Center Elite go as expected?
Yes
Would you buy Avaya Call Center Elite again?
Yes