Avaya Experience Platform Review
September 10, 2023
Avaya Experience Platform Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Experience Platform
I use this product in my organization to supplement all of our agencies to fulfill their day-to-day processes. So the scope of my use case is to capitalize off of downtime. We want to make sure our employees and our customers are operating at their top, their full potential.
- The analytics are great.
- More like the timing of the retrieval and response time that we get. I think that we would need to ensure to make it better.
- Well, it actually has improved the scope of work that we've been looking for thus far. So we haven't had any issues yet.
I haven't yet. I haven't had any come across the table yet.
Do you think Avaya Experience Platform delivers good value for the price?
Yes
Are you happy with Avaya Experience Platform's feature set?
Yes
Did Avaya Experience Platform live up to sales and marketing promises?
Yes
Did implementation of Avaya Experience Platform go as expected?
Yes
Would you buy Avaya Experience Platform again?
Yes