Fully functional communication system, ideal for events.
December 10, 2023
Fully functional communication system, ideal for events.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Experience Platform
This is where you should go for all your staff and customer service needs. There are a lot of useful tools on the Avaya Experience Platform. You can talk, write, chat, and use voice. Customers can expect the same smooth experiences with the company on all platforms because of this. We can stay in touch with our customers because we use Avaya Aura as our phone system.
- Keeping large teams productivity and personnel under control.
- All calls are documented in a uniform and legible fashion.
- Streamlining the workflow is made easier.
- The stability of the browser across different platforms.
- There was a lack of clarity in the setting process in my opinion.
- There can be no intergration with third parties in my experience.
- Improving efficiency.
- Avaya ensured that the brand remained across platforms.
- Improved consumer satisfaction.
Do you think Avaya Experience Platform delivers good value for the price?
Yes
Are you happy with Avaya Experience Platform's feature set?
Yes
Did Avaya Experience Platform live up to sales and marketing promises?
Yes
Did implementation of Avaya Experience Platform go as expected?
Yes
Would you buy Avaya Experience Platform again?
Yes