Item: Aviatrix
Rating: 7
Author: Verified User

Overall Satisfaction with Aviatrix

Use Cases and Deployment Scope

Use the product to route traffic across different AWS VPC, as well as with external network outside of AWS using site to site VPN connection.
Direct east-west VPC and site to site VPN traffic to go through a 3rd party NGFW inspection.

Pros and Cons

Pros

With a few very easy steps to establish routing between AWS VPC
Easy procedures to establish site to site VPN connection with external parties.
Provide network access control on routing traffic using its own build-in firewall inspection or directing traffic to 3rd party NGFW for full stack inspection.

Cons

It lacks of ways to admin-down an established site to site VPN connections is one of the short coming.
In network traffic inspection, it lacks options to customize the IPS function is another short coming.
While the product allows lots of email alerting options, it lacks ways to customize the alerting email messages and ways to suppress alert flooding.

Return on Investment

Reduce labor hours for network admin to manage public clound network routing policy.
Build-in security features may be good enough for small/medium size companies, and thus saving money from full funciton NGFW solution.
The Cost-IQ feature enable one to capture traffic volume of each VPC. This provides one way for the enterprise to perform cost charge back to various business funcitons at the VPC level.

Usability

The core function of the product works very well. It really makes network traffic management easy in public clound, as well as crossing different public and private cloud platform.

Alternatives Considered

We initially tried using the native routing funcitons in AWS (transit gateway) and in Azure (virtual network). While those native options worked, it became difficult to opeate when we tried to impose security inspection on the routing traffic. This leads us to the Aviatrix solution.

Key Insights

Do you think Aviatrix delivers good value for the price?

Yes

Are you happy with Aviatrix's feature set?

Yes

Did Aviatrix live up to sales and marketing promises?

Yes

Did implementation of Aviatrix go as expected?

Yes

Would you buy Aviatrix again?

Yes

Other Software Used

Cisco Firepower 4100 Series, Palo Alto Networks Next-Generation Firewalls - PA Series, SolarWinds IP Address Manager (IPAM)

Likelihood to Recommend

This product offers simple ways to manage network routing between public cloud, on-prem, and external network. It has built-in options to secure network traffic, as well as option to direct traffic to 3rd party security products for a more advanced traffic inspection. The core function works and is easy to operate. On the other hand, I am unable to give it more than 7-star because some useful features are lacking. This includes lack of customization in email alerting, IPS policy management, and temproarily admin-down of an established site to site VPN connection.

Aviatrix Support

Support Rating

Very responsive and very strong technical skill even on the first teir support.

Aviatrix Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support cares about my success Quick Initial Response	None

Premium Support

We purchase support from Aviatrix. I don't know if they offer different support tiers or not.

Exceptional Examples of Aviatrix Support

In the middle of late night, one of our VPN connections with external partner went down. It took about 15 minutes for Aviatrix support to join the support call with external partner. The support were there helping us trouble shoot the issue for couple hours, and eventually confirmed that the issue was at the remote peer. Still, they continued offer advises and suggestions to resolve the issue.

Comments

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Using Aviatrix in Public Clouds