Superb, top of the line, doesnt get any better
March 06, 2024

Superb, top of the line, doesnt get any better

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AxisCare Home Care Software

We utilize AxisCare Home Care Software for everyday of the business. We use the application, onboarding, screening, scheduing, HR, billing. We could not do business without AxisCare Home Care Software and have they been wonderful to work with. Customer service is awesome and the service after the sale is what sets them apart. High recommend.
  • Scheduling
  • Customer Service
  • Reports
  • onboarding
  • integrations
  • customer success
  • Need a better marketing tab....even a CRM module
  • More Office Employee oversight capability
  • better ability to track KPI's for all staff and not just in the field
  • there has to be improvements in the referral, leads, CRM type portal. I feel this is a threat in the industry to AxisCare Home Care Software bc that portion is so very weak and outdated,
  • Business Intelligence lets us see exactly where we are all on one page.
  • Employee satisfaction with scheduling
  • lots of automations
AxisCare Home Care Software is lightyears ahead of anyone and everyone in the industry. From reports, user friendly, customer service, speed of service, service after the sale, Customer success manager. AxisCare Home Care Software is leaving every competitor in the dust in all areas other than marketing and payroll in which I feel they are lacking the most.

Do you think AxisCare Home Care Software delivers good value for the price?

Yes

Are you happy with AxisCare Home Care Software's feature set?

Yes

Did AxisCare Home Care Software live up to sales and marketing promises?

Yes

Did implementation of AxisCare Home Care Software go as expected?

Yes

Would you buy AxisCare Home Care Software again?

Yes

Exceptional scheduling, reporting and simplicity. Definitely needs improvement with the marketing tab. High recommend for everything home care wise other than payroll and marketing tab. The payroll service and the marketing tab is nowhere even close to a reflection of the rest of the AxisCare Home Care Software system. Those items are severely lacking.