Honest
April 18, 2025

Honest

Charmaine Martinez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AxisCare Home Care Software

We utilize AxisCare for Electronic Visit Verification (EVV) and are very satisfied with the program. We appreciate the promptness with which customer service addresses our inquiries and resolves any issues we encounter. Each representative consistently provides clear and accurate answers to our questions.

Pros

  • Marketing
  • Reports
  • Help function
  • Classes
  • Forms
  • Alerts

Cons

  • Toggle all, can be more useful
  • Services tab is confusing
  • Rounding time
  • We like the EVV report
  • We like how AxisCare rolls the report to the Aggregator
  • With the correct information we are paid accurately from EVV
Our training was the best! The videos are self explanatory

Do you think AxisCare Home Care Software delivers good value for the price?

Yes

Are you happy with AxisCare Home Care Software's feature set?

Yes

Did AxisCare Home Care Software live up to sales and marketing promises?

Yes

Did implementation of AxisCare Home Care Software go as expected?

Yes

Would you buy AxisCare Home Care Software again?

Yes

Love the AxisCare Home Care Software program for EVV. Reps are educated on Medicaid

Comments

  • Tobie Fisher | TrustRadius Reviewer
    Tobie Fisher
    commented 7 months ago
    Hi Charmaine thank you for your review. Tobie from AxisCare is here. Its great to hear that AxisCare has been a reliable tool for your EVV process and that our support team has provided clear timely help whenever needed. Were also glad the training resources and features like reports alerts and forms have been valuable for your team. We appreciate your feedback on the toggle function and services tab and well keep that in mind as we continue to improve. If we can assist with anything our team is always here at 1-800-528-6201 or supportaxiscare.com. Were thankful for the opportunity to support your work at Colorado Choice Care Services

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