The complete package to make a chatbot
January 12, 2020

The complete package to make a chatbot

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Azure Bot Service (Microsoft Bot Framework)

We needed a chatbot that could understand the user query (NLP), and based on the user query intent, fetch results from the both structured and unstructured databases. I used various Azure services along with the bot framework to solve this problem.
  • Easy to integrate different Azure services.
  • Easy to integrate with various chat bot softwares like Skype or Jabber.
  • Azure documentation still needs some improvement.
  • High impact on time savings.
  • Database independent support.
  • Dialogflow (formerly Api.ai)
Azure Bot is a complete package, and Microsoft is working in a very enthusiastic way to improve the developer experience.
Support is helpful when we have a problem, but online documentation is lacking.

Do you think Azure Bot Service (Microsoft Bot Framework) delivers good value for the price?

Yes

Are you happy with Azure Bot Service (Microsoft Bot Framework)'s feature set?

Yes

Did Azure Bot Service (Microsoft Bot Framework) live up to sales and marketing promises?

Yes

Did implementation of Azure Bot Service (Microsoft Bot Framework) go as expected?

Yes

Would you buy Azure Bot Service (Microsoft Bot Framework) again?

Yes

Azure Bot Service is well suited for when you want a stable version of chatbot and want to get good results. Microsoft also provides various Azure services that you can integrate easily within your bot framework.