Bamboozoooled.
December 17, 2024

Bamboozoooled.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Bamboo

We were trying to implement Bamboo for our company and found out quickly that what they promised in our sales calls and what was delivered were very different. Hidden charges, inferior customer service on the implementation of the product, and did not deliver what they said they could. I am so disappointed that we went back to our previous payroll carrier.

Pros

  • Human Resources Platform.
  • Human Resources Implementation.
  • Sales Calls.

Cons

  • Misrepresenting what they can provide (Stop doing this).
  • Better payroll implementation support.
  • Better Transparency of costs.
  • Better communication between the sales and implementation team.
  • Trustworthy sales people.
  • The time it took to implement a product we could not use.
  • The hidden costs associated with things we were told were included in the cost of startup.
  • Zero return on investment.
I will give the HR piece a 9, but as for payroll, I feel that is a total zero. The HR portal has many amazing features that benefit an HRG, but payroll is not user-friendly.

Do you think Atlassian Bamboo delivers good value for the price?

Not sure

Are you happy with Atlassian Bamboo's feature set?

Yes

Did Atlassian Bamboo live up to sales and marketing promises?

No

Did implementation of Atlassian Bamboo go as expected?

No

Would you buy Atlassian Bamboo again?

No

I cannot do this as our experience was horrible with Bamboo, only well-suited thing was our HR implementation payroll was horrifying, and I cannot recommend them with a good conscience.

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